South West London ICB Crisis Cafe Service
NHS South West London Integrated Care Board · NHS and health
In brief
NHS South West London Integrated Care Board awarded care work to Mind in Croydon, Sutton Mental Health Foundation Charity Company and Richmond Borough Mind and 2 others on 9 March 2026.
The notice gives a value of £6,434,350 excluding VAT.
It is split into 5 lots, so a supplier can bid for part of the work.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
Lots
| Lot | Trade | Value |
|---|---|---|
Crisis Cafe - Lot 1 CroydonWhat this lot coversNHS South West London ICB is intending to award contracts for five recovery/crisis cafes located in, Sutton, Croydon, Wandsworth, Merton, Kingston & Richmond. The Recovery /Crisis Cafés provide a safe space, non-clinical, and welcoming spaces for individuals experiencing mental health distress to receive immediate support and de-escalation, particularly during evenings and weekends when other services may be unavailable. These services offer a vital alternative to emergency departments for adults (18+) in mental health crisis across Southwest London. SWL ICB's crisis café model aims to support early intervention, reduce ED presentations and improve access to out-of-hours support | Social and domiciliary care | — |
Crisis Cafe Service Lot 2 SuttonWhat this lot coversNHS South West London ICB is intending to award contracts for five recovery/crisis cafes located in, Sutton, Croydon, Wandsworth, Merton, Kingston & Richmond. The Recovery /Crisis Cafés provide a safe space, non-clinical, and welcoming spaces for individuals experiencing mental health distress to receive immediate support and de-escalation, particularly during evenings and weekends when other services may be unavailable. These services offer a vital alternative to emergency departments for adults (18+) in mental health crisis across Southwest London. SWL ICB's crisis café model aims to support early intervention, reduce ED presentations and improve access to out-of-hours support | Social and domiciliary care | — |
Crisis Cafe Service Lot 3 Kingston and RichmondWhat this lot coversNHS South West London ICB is intending to award contracts for five recovery/crisis cafes located in, Sutton, Croydon, Wandsworth, Merton, Kingston & Richmond. The Recovery /Crisis Cafés provide a safe space, non-clinical, and welcoming spaces for individuals experiencing mental health distress to receive immediate support and de-escalation, particularly during evenings and weekends when other services may be unavailable. These services offer a vital alternative to emergency departments for adults (18+) in mental health crisis across Southwest London. SWL ICB's crisis café model aims to support early intervention, reduce ED presentations and improve access to out-of-hours support | Social and domiciliary care | — |
Crisis Cafe Lot 4 WandsworthWhat this lot coversNHS South West London ICB is intending to award contracts for five recovery/crisis cafes located in, Sutton, Croydon, Wandsworth, Merton, Kingston & Richmond. The Recovery /Crisis Cafés provide a safe space, non-clinical, and welcoming spaces for individuals experiencing mental health distress to receive immediate support and de-escalation, particularly during evenings and weekends when other services may be unavailable. These services offer a vital alternative to emergency departments for adults (18+) in mental health crisis across Southwest London. SWL ICB's crisis café model aims to support early intervention, reduce ED presentations and improve access to out-of-hours support | Social and domiciliary care | — |
Crisis Cafe Lot 5 MertonWhat this lot coversNHS South West London ICB is intending to award contracts for five recovery/crisis cafes located in, Sutton, Croydon, Wandsworth, Merton, Kingston & Richmond. The Recovery /Crisis Cafés provide a safe space, non-clinical, and welcoming spaces for individuals experiencing mental health distress to receive immediate support and de-escalation, particularly during evenings and weekends when other services may be unavailable. These services offer a vital alternative to emergency departments for adults (18+) in mental health crisis across Southwest London. SWL ICB's crisis café model aims to support early intervention, reduce ED presentations and improve access to out-of-hours support | Social and domiciliary care | — |
Who won
| Winner | Lot | Value | Dates |
|---|---|---|---|
| Mind in Croydon | Crisis Cafe - Lot 1 Croydon | £1,281,250 | |
| Sutton Mental Health Foundation Charity Company (SME) | — | £1,386,750 | |
| Richmond Borough Mind (SME) | — | £1,308,401 | |
| Hestia Housing and Support | Crisis Cafe Lot 4 Wandsworth | £1,160,200 | |
| Community Drug and Alcohol Recovery Services (SME) | Crisis Cafe Lot 5 Merton | £1,291,857 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Contract notice · notice 065731-2025
- Contract award notice · notice 022038-2026
- Contract notice (update) · notice 027877-2026
About the buyer
Procurements
58Awards
38Suppliers it has used most for care
- Asian Resource Centre of Croydon Limited1 contract
- Community Drug and Alcohol Recovery Services1 contract
- Family Action1 contract
- Hestia Housing and Support1 contract
- Merton Health CIC1 contract
Similar open tenders
All open care tenders- £7mestimated
- £82kestimated
- Value not stated
- Value not stated
- Value not stated
From notice 065731-2025 on Find a Tender, first published 15 October 2025, last updated 26 March 2026. We last checked for changes on 28 September 2026.