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AwardedAwarded 12 February 2024

Supply of software plus associated hardware and maintenance services for a digital customer information system (CIS) at WMT's railway stations

West Midlands Trains Limited · Private utility

In brief

West Midlands Trains Limited awarded IT and software work to Blackbox Company (UK) Ltd on 12 February 2024.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

WMT's digital customer information system (CIS) contract with Blackbox Company (UK) Ltd (WMT 2462) ran until the 30th of September 2025. Under the existing contract, work was split into Phase 1 software and Phase 2 software- which are codependent to run a compliant CIS system. Both stage 1&2 software have been amalgamated into one software licence to cover all DCIS devices at stations. A 12 month direct award for the extension of services till 30th September 2026 will enable continuous access to the customer information systems and avoid disruption,

Who won

WinnerValueDates
Blackbox Company (UK) Ltd (SME)—

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Contract award notice · notice 062949-2025

About the buyer

West Midlands Trains LimitedLast 12 months

Procurements

4

Awards

1
All tenders and awards from West Midlands Trains Limited

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From notice 062949-2025 on Find a Tender, first published 7 October 2025. We last checked for changes on 28 September 2026.