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AwardedAwarded 6 April 2026

Supporting Community Independence - Care at Home Framework for Adults

West Dunbartonshire Council · Local authority

In brief

West Dunbartonshire Council awarded care and healthcare work to The Richmond Fellowship (Scotland) Ltd, Call-In Homecare and Care1 Professional Services LTD and 16 others on 6 April 2026.

It is a framework worth up to £25,000,000 excluding VAT: the most the buyer expects to spend across all suppliers, not one contract.

It is split into 2 lots, so a supplier can bid for part of the work.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

This procurement exercise is to establish a Flexible Framework Agreement in accordance with Regulations 74-76 of the Public Contracts(Scotland) Regulations 2015 for the provision of Care at Home Services for Adults. New Entrants can to be admitted after the Flexible Framework has been established. West Dunbartonshire Council are seeking to appoint Providers on to a Flexible Framework for the provision of Care at Home Services which will be delivered to Supported Persons residing within West Dunbartonshire and who are clients of the Council acting on behalf of West Dunbartonshire Health and Social Care Partnership (HSCP). The value provided in II.1.7 is an ESTIMATE only for the total period of the Flexible Framework of 5 years, with an option to extend a further 2 years. Applicants should note that there is no guarantee of any business, use, level of use or continuity of business through the Flexible Framework Agreement.

Lots

LotTradeValue
Clydebank and surrounding areas
What this lot covers

The Services required under the terms of this Flexible Framework are those which fall under Self-Directed Support (Scotland) Act 2013 (SDS) Options 2 and 3. The Service shall be delivered in a range of ways including providing personal care, personal support and housing support within Supported Persons own homes, 24 hours a day, 7 days per week, each day per year. Additional information: .

Social and domiciliary care, Medical equipment and supplies, Property and estates—
Dumbarton, Vale of Leven and surrounding areas
What this lot covers

The Services required under the terms of this Flexible Framework are those which fall under Self-Directed Support (Scotland) Act 2013 (SDS) Options 2 and 3. The Service shall be delivered in a range of ways including providing personal care, personal support and housing support within Supported Persons own homes, 24 hours a day, 7 days per week, each day per year. Additional information: .

Social and domiciliary care, Medical equipment and supplies, Property and estates—

Who won

WinnerLotValueDates
The Richmond Fellowship (Scotland) Ltd
Call-In Homecare
Care1 Professional Services LTD (SME)
Careline Home Support (SME)
Caring Grace Ltd (SME)
Shona Care Ltd (SME)
The British Red Cross Society
Care No1 Ltd T/A The No1 Care Agency (SME)
Nursing 24/7 Ltd
CRC Care Ltd (SME)
Safehands Live In Care
Alltogether Care Services Ltd
Balmoral Homecare Ltd
Joan's Carers Ltd
Roberts Care and Training Ltd
Thistle Nursing Services
C & S Recruitment Limited
25 bids received
Clydebank and surrounding areas£13,000,000
The Richmond Fellowship (Scotland) Ltd
Call-In Homecare
Care1 Professional Services LTD (SME)
Careline Home Support (SME)
Caring Grace Ltd (SME)
Cera Care Operations (Scotland) Ltd
The British Red Cross Society
Care No1 Ltd T/A The No1 Care Agency (SME)
CRC Care Ltd (SME)
Safehands Live In Care
Alltogether Care Services Ltd
Balmoral Homecare Ltd
Joan's Carers Ltd
Roberts Care and Training Ltd
Thistle Nursing Services
M-Verth Ltd
21 bids received
Dumbarton, Vale of Leven and surrounding areas£12,000,000

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Contract notice · notice 064921-2025
  2. Contract award notice · notice 049349-2026

About the buyer

West Dunbartonshire CouncilLast 12 months

Procurements

17

Awards

5

Suppliers it has used most for care

All tenders and awards from West Dunbartonshire Council

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From notice 064921-2025 on Find a Tender, first published 13 October 2025, last updated 27 May 2026. We last checked for changes on 28 September 2026.