AwardedAwarded 13 May 2026
Talkative Enterprise Platform Licence via RM6116
Durham County Council · Local authority
In brief
Durham County Council awarded telecoms work to Maintel Europe Limited on 13 May 2026.
The contract runs for 1 year, starting 22 May 2026.
The buyer says it is suitable for small and medium-sized businesses.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
Durham County council requires the renewal of annual Talkative enterprise licence (including AI licence) to allow Customer Service and frontline digital interactivity to continue for DCC customers, therefore due to the short nature of this contract, it was identified that liaising directly with the incumbent provider via RM6116 was the most suitable RtM.
Who won
| Winner | Value | Dates |
|---|---|---|
| Maintel Europe Limited | £31,950 | Awarded 13 May 2026 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Contract award notice · notice 17330924-f240-4546-920a-f9bc67954545-909016
About the buyer
Durham County CouncilLast 12 months
Procurements
238Awards
171Suppliers it has used most for telecoms
- Maintel Europe Limited1 contract
- Unify Business Solutions1 contract
Similar open tenders
All open telecoms tenders- £600kestimated
From notice 17330924-f240-4546-920a-f9bc67954545-909016 on Contracts Finder, first published 3 November 2026. We last checked for changes on 3 November 2026.