Upcoming
Telephony Contact Centre and CRM System
London Borough of Newham · Local authority
In brief
London Borough of Newham has announced plans to buy telecoms and IT and software work. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.
The estimated value is £2,500,000 excluding VAT.
The contract runs for 5 years, starting 30 September 2027.
Built from the notice's own fields. Always check the official notice before you bid.
Can I win this?
Competition
Typical: a median of 3 bids per contract for this buyer (from 11 awards in the last 12 months).
What the notice says
Pipeline Notice for the upcoming procurement of Telephony Contact Centre and CRM System.
This notice is intended for forward looking pipeline visibility only.
Details, timelines and scope are indicative and remain subject to change which will be notified in further Notices as the procurement progresses.
The Authority also reserves the right to utilise existing Public Procurement Regulations 2015 Framework Agreements and Dynamic Purchasing Systems that they are permitted to use should it be deemed the most suitable market route.
How to bid
- Read the full notice on Find a Tender, including any tender documents it links to.
- Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
- Follow the submission instructions in the notice; it does not name an e-tendering portal.
Timeline
- Pipeline notice · UK1, notice 049289-2026
About the buyer
London Borough of NewhamLast 12 months
Procurements
90Awards
21Similar open tenders
All open telecoms tenders- £3mestimated
- £2.5mestimated
From notice 049289-2026 on Find a Tender, first published 26 May 2026. We last checked for changes on 28 September 2026.