AwardedAwarded 29 September 2026
Telephony modernisation subscription renewal
Hywel Dda University Health Board · NHS and health
In brief
Hywel Dda University Health Board awarded IT and software and telecoms work to Maintel Europe Limited on 29 September 2026.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
Hywel Dda University Health Board has awarded a contract to Maintel Europe Limited for the renewal of its Telephony Modernisation Subscription Service via a direct call-off under the Crown Commercial Services (CCS) Network Services 3 Framework Agreement.
The contract supports approximately 6,000 telephony devices across the Health Board through a fully managed, cloud-hosted Mitel telephony platform, including hosting, maintenance, disaster recovery, business continuity, performance monitoring, capacity management and technical support.
The award will maintain continuity of this critical service whilst the remaining elements of the telephony modernisation programme are completed
Who won
| Winner | Value | Dates |
|---|---|---|
| Maintel Europe Limited 1 bid received | £999,981 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Contract award notice · notice 102586-2026
About the buyer
Hywel Dda University Health BoardLast 12 months
Procurements
34Awards
23Suppliers it has used most for IT and software
- Trustmarque Solutions Limited3 contracts
- Audidata Ltd1 contract
- Change Healthcare1 contract
- Maintel Europe Limited1 contract
- Mizaic Ltd1 contract
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From notice 102586-2026 on Find a Tender, first published 29 October 2026. We last checked for changes on 29 October 2026.