Open35 days left · closes midday, Monday 2 November 2026

The Provision of Firefighter Pension and Administration and Pensioner Payroll Services

In brief

Cleveland Fire Authority is looking for suppliers for financial services work (North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West).

The estimated value is £500,000 including VAT.

The contract runs for 3 years, up to 5 years with extensions, starting 1 May 2027.

The buyer says it is suitable for small and medium-sized businesses.

Bids close at midday, Monday 2 November 2026.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Key dates

Questions by: 5pm, Friday 16 October 2026
Bids by: midday, Monday 2 November 2026

How bids are scored

Price 40% · Quality 50% · Social Value 10%

Quality matters most. You can win without being the cheapest.

Competition

Typical: a median of 3 bids per contract for financial services contracts in this region (from 27 awards in the last 12 months).

Tender documents

Tender documents

What the notice says

The Authority requires the provision of a comprehensive Firefighters' Pension Administration and Pensioner Payroll Service for all active, deferred, pensioner and dependant members of the Firefighters' Pension Schemes ("FPS Schemes"). The Provider shall deliver a fully integrated, end-to-end service encompassing pension administration, pensioner payroll, member record management and employer support. The service must be underpinned by a secure and robust pension administration platform, incorporating workflow and document management capabilities, alongside comprehensive member, pensioner and employer support services. The Provider will be expected to demonstrate a commitment to continuous improvement and innovation throughout the contract term, proactively identifying and implementing opportunities to enhance service quality, efficiency, accessibility and member experience, while ensuring compliance with all relevant legislative and regulatory requirements.

Should I bid?

Tick what applies to you. Nothing is saved.

Can you prepare a good bid in 35 days?Leave time for clarification questions and sign-off.
Is a contract of about £500,000 a size you can deliver?Buyers often check that your turnover is comfortably larger than the yearly contract value.
Can you deliver in North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West?Check the delivery locations in the tender documents.
Are you registered on the Central Digital Platform?You need to be registered to take part under the Procurement Act 2023.
The buyer says this suits small businesses.A good sign if you are an SME, but check the requirements.

How to bid

Read the full notice on Find a Tender, including any tender documents it links to.
Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
Follow the submission instructions in the notice; it does not name an e-tendering portal.
Send clarification questions before 5pm, Friday 16 October 2026.
Make sure your bid arrives before midday, Monday 2 November 2026. Late bids are usually rejected.

Timeline

21 September 2026Tender notice · UK4, notice 089354-2026

About the buyer

Cleveland Fire AuthorityLast 12 months

Procurements

Awards

All tenders and awards from Cleveland Fire Authority

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From notice 089354-2026 on Find a Tender, first published 21 September 2026. We last checked for changes on 27 September 2026.