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The Provision of remote condition monitoring (RCM) solution for passenger facing lifts

Network Rail Infrastructure Limited · Central government

In brief

Network Rail Infrastructure Limited has announced plans to buy lift work. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

The estimated value is £1,500,000 excluding VAT.

The contract runs for 14 months, up to 26 months with extensions, starting 9 February 2026.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Competition

Typical: a median of 4 bids per contract for this buyer (from 42 awards in the last 12 months).

What the notice says

Network Rail are investigating the potential to procure a portfolio-wide remote condition monitoring (RCM) solution for our passenger facing lifts (1379) that delivers reliable, real-time data and integrated emergency communication. Our current system has proven unreliable and costly to upgrade, with persistent issues such as inconsistent data reporting and dependency on complex phone line connections managed by third parties. These limitations lead to prolonged fault diagnosis, increased downtime, and a poorer passenger experience. Our objective is to replace this fragmented approach with a single, standardised solution that simplifies communications, accelerates fault resolution, and supports data-driven maintenance through integration with existing platforms like salesforce. This will improve reliability, enhance safety, and provide customers with confidence in live lift information while reducing operational complexity and cost. Key requirements: RCM that has the ability to interface with any lift controller type Provision of an API feed that can be integrated with Network Rail's downstream systems 24/7 support of the data feed Monitoring of autodialler status with the ability to test this connection as required or at regular intervals Provision of lift fault alerts in real time through the RCM system

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Follow the submission instructions in the notice; it does not name an e-tendering portal.

Timeline

  1. Preliminary market engagement notice · UK2, notice 002683-2026

About the buyer

Network Rail Infrastructure LimitedLast 12 months

Procurements

248

Awards

83
All tenders and awards from Network Rail Infrastructure Limited

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From notice 002683-2026 on Find a Tender, first published 13 January 2026. We last checked for changes on 28 September 2026.