Train Services Agreement (TSA) and Technical Support and Spares Supply Agreement (TSSSA)

Delivery of preventative and corrective maintenance for the Mk5 fleet Management of daily servicing, fault finding and fault resolution in service Maintenance and resource planning with defect tracking in line with CSL processes Quality assurance, document control and safety management certification in line with CSL Safety Management System Collaboration and integration with all relevant CSL Supply Partners Additional information: CSL reserves the right to procure these lots separately or in combination, depending on feedback from the Market Engagement Questionnaire (MEQ) and strategic approval from SRH and TS.

Provision and delivery of interior and exterior cleaning of the Mk5 coaches to defined CSL requirements and standards Management of on-board presentation ensuring high standards met across Implementation of quality control and audit processes to measure KPI performance Collaboration and integration with all relevant CSL Supply Partners Additional information: CSL reserves the right to procure these lots separately or in combination, depending on feedback from the Market Engagement Questionnaire (MEQ) and strategic approval from SRH and TS.

Delivery of periodic planned heavy maintenance for the Mk5 coaches Management of major system overhauls e.g. HVAC, wheelsets, bogies, brakes, toilets in line with OEM specification and safety standards Responsible for compliance, documentation, testing and certification Provision of required and up-to-standard facilities required for delivery of any overhaul and heavy maintenance requirements Collaboration and integration with all relevant CSL Supply Partners Additional information: CSL reserves the right to procure these lots separately or in combination, depending on feedback from the Market Engagement Questionnaire (MEQ) and strategic approval from SRH and TS.

Provision of spares and consumables required to support both preventive and corrective maintenance for the Mk5 fleet. Management of inventory levels, MSQ and re-order points to maintain optimal stock levels across maintenance and operational locations. Management and coordination of component repair, overhaul and obsolescence with approved OEM and supply chain partners. Collaboration and integration with all relevant CSL Supply Partners Additional information: CSL reserves the right to procure these lots separately or in combination, depending on feedback from the Market Engagement Questionnaire (MEQ) and strategic approval from SRH and TS.

Provide technical support framework to support CSL including; Maintenance documentation and optimization Specialist design and engineering expertise 2nd/3rd party approvals Risk management support Reliability improvements Collaboration with all relevant CSL Supply Partners Additional information: CSL reserves the right to procure these lots separately or in combination, depending on feedback from the Market Engagement Questionnaire (MEQ) and strategic approval from SRH and TS.