TenderOppsIndependent tender search
AwardedAwarded 4 November 2025

Video and Contact Centre Audio Managed Service

Cambridge City Council · Local authority

In brief

Cambridge City Council awarded marketing work to Premier Business Audio Limited on 4 November 2025.

The notice gives a value of £40,000 excluding VAT.

The contract runs for 3 years, up to 5 years with extensions, starting 1 December 2025.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

ambridge City Council is looking for a supplier to provide a managed service to support the Council's contact centre. Specifically, we require a supplier who can provide non-copyright hold music; employs professional voice artists; has studio recording resources and secure file transfer facilities. The supplier should have demonstrable experience of where they have worked with Local Authorities to review and improve IVR routing, enhance customer journeys and increase customer satisfaction rates. Additionally, the supplier should have the capability to, and experience of, creating instructional videos that can be shared with customers to solve a common problem, support them to create an account, or apply for a service.

Who won

WinnerValueDates
Premier Business Audio Limited (SME)
1 bid received
£40,000
Awarded 4 November 2025

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Tender notice · UK4, notice 062868-2025
  2. Contract award notice · UK6, notice 074617-2025

About the buyer

Cambridge City CouncilLast 12 months

Procurements

67

Awards

21
All tenders and awards from Cambridge City Council

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From notice 062868-2025 on Find a Tender, first published 7 October 2025, last updated 18 November 2025. We last checked for changes on 28 September 2026.