Closed

Water Matters & NAV Survey

Consumer Council for Water · Local authority

In brief

Consumer Council for Water was looking for suppliers for research and marketing work. Bidding has closed and no award has been published yet.

The estimated value is £800,000 excluding VAT.

The contract runs for 47 months, starting 30 April 2026.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

This tender is for the establishment, management and operation of a contract to deliver our long-running, large-scale tracking survey of household water and sewerage customers in England & Wales (‘Water Matters’), with an additional, specific remit for the survey to also now include customers of independent New Appointments and Variations (NAVs) companies. These are limited companies which provide a water and/or sewerage service to customers in an area which was previously provided by the incumbent monopoly provider, and in doing so take on the same duties and responsibilities as the previous, incumbent company.

Timeline

  1. Tender notice · UK4, notice 009175-2026

About the buyer

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From notice 009175-2026 on Find a Tender, first published 2 February 2026. We last checked for changes on 28 September 2026.