AwardedAwarded 14 September 2026

West Norfolk PCN Framework Providers Home Support

Norfolk County Council · Local authority

In brief

Norfolk County Council awarded care work to The Care Company UK Ltd and Master Care Ltd on 14 September 2026.

It is a framework worth up to £7,912,667 excluding VAT: the most the buyer expects to spend across all suppliers, not one contract.

It is split into 2 lots, so a supplier can bid for part of the work.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

Norfolk County Council awarded placements on two Lots of the 'Framework for Home Support Providers for West and North Norfolk' (Notice identifier: 2025/S 000-000628) which was procured under the PCR2015 Light Touch Regime. The Council have appointed two framework providers to deliver home support services in specific Primary Care Network (PCN) areas within West Norfolk. The intention is that the Framework Providers will deliver up to 30% of the PCN Home Support hours under a Principal Framework Provider (who was appointed through a separate procurement). The Principal Provider retains 70% of the PCN home support hours. The two Lots requiring additional framework providers in West Norfolk were: 1. King's Lynn (one provider) 2. Fens and Brecks (two providers)

Lots

Lot	Trade	Value
King's Lynn 1 June 2026 to 26 January 2035 What this lot covers The Council appointed one framework provider to deliver home support services in King's Lynn Primary Care Network (PCN). The intention is that framework providers will deliver 30% of the hours and the remaining 70% will be delivered by a Principal Provider (appointed through a separate procurement) for the PCN.	Social and domiciliary care	£3,795,012
Fens and Brecks 1 August 2026 to 26 January 2035 What this lot covers The Council awarded agreements to two framework providers to deliver home support services in Fens and Brecks Primary Care Network (PCN). The intention is that framework providers will deliver 30% of the hours and the remaining 70% will be delivered by a Principal Provider (appointed through a separate procurement) for the PCN.	Social and domiciliary care	£4,117,655

Who won

Winner	Lot	Value
The Care Company UK Ltd 10 bids received	King's Lynn	£3,795,012
The Care Company UK Ltd	Fens and Brecks	£4,117,655
Master Care Ltd (SME)	Fens and Brecks	£4,117,655

Values as the award notice gives them, excluding VAT where stated.

Timeline

26 March 2026Contract notice · notice 027917-2026
14 September 2026Contract award notice · notice 087043-2026

About the buyer

Norfolk County CouncilLast 12 months

Procurements

263

Awards

144

Suppliers it has used most for care

Universal Care Services (UK) Limited3 contracts
Affinity Trust2 contracts
Cera Care Operations Ltd2 contracts
Change Grow Live Services Limited2 contracts
First Choice Home Care Ltd2 contracts

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From notice 027917-2026 on Find a Tender, first published 26 March 2026, last updated 14 September 2026. We last checked for changes on 28 September 2026.