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009378 - CRM System for North East Museums - Market Engagement

Newcastle City Council · Local authority

In brief

Newcastle City Council has announced plans to buy IT and software work. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

The notice does not state a value.

The contract runs for 3 years, starting 1 July 2026.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Competition

Typical: a median of 5 bids per contract for this buyer (from 50 awards in the last 12 months).

What the notice says

North East Museums wishes to engage with suppliers and consider a full range of options for CRM Systems functionality and capability. This market intelligence will provide the Authority with the necessary information to inform our commissioning model for any potential contract opportunity for these services. Consultation will consist of a Questionnaire, and potential demonstration meetings. All updates will be posted via: Open: https://www.open-uk.org/ Project Reference: 009378 - CRM System for North East Museums - Market Engagement Project # OPEN2026290

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Follow the submission instructions in the notice; it does not name an e-tendering portal.

Timeline

  1. Preliminary market engagement notice · UK2, notice 013648-2026

About the buyer

Procurements

235

Awards

146

Suppliers it has used most for IT and software

  1. Digital Consent and Sharing Decision Making Solution

    South Tees Hospitals NHS Foundation TrustNorth EastIT services and software

    Closing soonLess than an hour left

    £135kestimated
  2. CCM1379 - OHU Software

    The Police and Crime Commissioner for LincolnshireNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South WestIT services and software, Social and domiciliary care

    Closing soon12 hours leftSuitable for SMEsSmall contract

    £82kestimated
  3. LGS-Q-004-2026 Audio Visual System

    Middlesbrough CouncilNorth EastIT services and software

    Closing soon24 hours leftSuitable for SMEsSmall contract

    £143kestimated
  4. NW2964 - Microsoft 365, AI and Intelligent Automation Partner Framework Agreement

    Northern Gas Networks LimitedNorth East, East of EnglandIT services and software

    Closing soon5 days leftSuitable for SMEsFramework

    £7.2mframework ceiling
  5. Royal Navy Museums Broadband Services

    National Museum of the Royal NavyNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Northern IrelandIT services and software

    Closing soon5 days left2 lotsSuitable for SMEs

    £250kestimated

From notice 013648-2026 on Find a Tender, first published 13 February 2026. We last checked for changes on 28 September 2026.