Open14 days left · closes midday, Monday 12 October 2026

Brighton Centre Ticketing system 2027

Brighton and Hove City Council · Local authority

In brief

Brighton and Hove City Council is looking for suppliers for IT and software and marketing work (South East).

The estimated value is £73,500,000 excluding VAT.

The contract runs for 5 years, up to 7 years with extensions, starting 1 August 2027.

Bids close at midday, Monday 12 October 2026.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Key dates

Questions by: 11:59pm, Friday 25 September 2026
Bids by: midday, Monday 12 October 2026

How bids are scored

Quality 90% · Price 10%

Quality matters most. You can win without being the cheapest.

Competition

Usually high: a median of 6 bids per contract for IT and software contracts in this region (from 89 awards in the last 12 months).

The buyer expects to buy this again around September 2033.

What the notice says

Brighton & Hove City Council is seeking to appoint a concessionaire to provide a fully managed hosted ticketing solution for the Brighton Centre, one of the South East's largest entertainment and conference venues. The contract includes the provision, implementation and ongoing support of a hosted ticketing platform, onsite box office system, access control and ticket scanning technology, CRM and marketing services, financial settlement and reporting, customer service support, and associated hardware and software. The solution must support approximately 225,000 ticket sales per annum across a diverse programme of live entertainment, conferences and events, while maximising ticket sales, customer engagement, operational efficiency and commercial income for the Council.

Should I bid?

Tick what applies to you. Nothing is saved.

Can you prepare a good bid in 14 days?Leave time for clarification questions and sign-off.
Is a contract of about £73,500,000 a size you can deliver?Buyers often check that your turnover is comfortably larger than the yearly contract value.
Can you deliver in South East?Check the delivery locations in the tender documents.
Are you registered on the Central Digital Platform?You need to be registered to take part under the Procurement Act 2023.

How to bid

Read the full notice on Find a Tender, including any tender documents it links to.
Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
Follow the submission instructions in the notice; it does not name an e-tendering portal.
Send clarification questions before 11:59pm, Friday 25 September 2026.
Make sure your bid arrives before midday, Monday 12 October 2026. Late bids are usually rejected.

Timeline

8 June 2026Pipeline notice · UK1, notice 053860-2026
11 September 2026Tender notice · UK4, notice 086623-2026

About the buyer

Brighton and Hove City CouncilLast 12 months

Procurements

Awards

Suppliers it has used most for IT and software

NEC Software Solutions UK Limited1 contract
Policy in Practice Ltd1 contract
Yellow Line Parking Limited1 contract

All tenders and awards from Brighton and Hove City Council

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From notice 053860-2026 on Find a Tender, first published 8 June 2026, last updated 11 September 2026. We last checked for changes on 28 September 2026.