AwardedAwarded 21 April 2026

Cafcass new service called Enabling Family Time

Cafcass · Local or regional public body

In brief

Cafcass awarded care and healthcare work to Insight Support Group Ltd, Connected Families CIC and Ag Family Support Ltd. and 38 others on 21 April 2026.

It is a framework worth up to £2,000,000 excluding VAT: the most the buyer expects to spend across all suppliers, not one contract.

The contract runs for 3 years, up to 5 years with extensions, starting 1 May 2026.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

Cafcass is seeking suppliers that are interested in delivering a service for families in Private Law family court proceedings. Cafcass requires suppliers to hold NACCC Enhanced accreditation and Cyber Essentials certification to be able to deliver this service. Cafcass commissions the delivery of services for families in private family law proceedings in England on behalf of the Ministry of Justice (MoJ). One of these services, the Improving Child and Family Arrangements (ICFA) service, is coming to an end in 2026 and being replaced with a new service which is called Enabling Family Time. For every child in private law family court proceedings, whose current and future living arrangements…Read the full description
Cafcass is seeking suppliers that are interested in delivering a service for families in Private Law family court proceedings. Cafcass requires suppliers to hold NACCC Enhanced accreditation and Cyber Essentials certification to be able to deliver this service. Cafcass commissions the delivery of services for families in private family law proceedings in England on behalf of the Ministry of Justice (MoJ). One of these services, the Improving Child and Family Arrangements (ICFA) service, is coming to an end in 2026 and being replaced with a new service which is called Enabling Family Time. For every child in private law family court proceedings, whose current and future living arrangements are decided by the family courts, a Cafcass Family Court Adviser (FCA) or Guardian advises the family courts about what is safe for children and in their best interests. The FCA/Guardian focuses on the children's needs, wishes and feelings, making sure that children's voices are heard and are at the heart of the family court's thinking and decision making. FCAs/Guardians may refer to the Enabling Family Time service, following their suitability assessment. Enabling Family Time has been designed to focus on establishing/re-establishing family time between children and their parents/carers by offering up to three (3) family time sessions, following an FCA's suitability assessment. The service is aligned to the Pathfinder project and will be guided by the Cafcass Child Impact Assessment Framework (CIAF) and the needs of children and families.

Who won

WinnerValueDates
Insight Support Group Ltd (SME)
Connected Families CIC (SME)
191 bids received
£57,870
Awarded 21 April 2026
Ag Family Support Ltd. (SME)
Balanced Family Centre Ltd (SME)
BDP Social Care Ltd (SME)
Children's Links (SME)
Pathways of Hope Ltd (SME)
Insight Support Group Ltd (SME)
Happy Heaven Ltd (SME)
Swan Family Centres Limited (SME)
191 bids received
£231,480
Awarded 21 April 2026
Balanced Family Centre Ltd (SME)
Children's Links (SME)
YMCA North Staffordshire (SME)
Parent-Help Ltd (SME)
Insight Support Group Ltd (SME)
Happy Heaven Ltd (SME)
Project Buzz
High-End Health Care UK Limited (SME)
H.o.p.e. Superjobs Limited (SME)
Your Family Services Ltd (SME)
191 bids received
£289,350
Awarded 21 April 2026
Balanced Family Centre Ltd (SME)
Children's Links (SME)
YMCA North Staffordshire (SME)
Parent-Help Ltd (SME)
Insight Support Group Ltd (SME)
Happy Heaven Ltd (SME)
Swan Family Centres Limited (SME)
High-End Health Care UK Limited (SME)
H.o.p.e. Superjobs Limited (SME)
Your Family Services Ltd (SME)
Kapella
191 bids received
£318,285
Awarded 21 April 2026
Balanced Family Centre Ltd (SME)
Children's Links (SME)
Insight Support Group Ltd (SME)
Happy Heaven Ltd (SME)
Families First Contacts Limited (SME)
Swan Family Centres Limited (SME)
High-End Health Care UK Limited (SME)
Your Family Services Ltd (SME)
191 bids received
£231,480
Awarded 21 April 2026
Ag Family Support Ltd. (SME)
BDP Social Care Ltd (SME)
Children's Links (SME)
Insight Support Group Ltd (SME)
Happy Heaven Ltd (SME)
Families First Contacts Limited (SME)
Cherish Family Services Ltd (SME)
City Family CIC (SME)
Families Together Contact Services Ltd (SME)
191 bids received
£289,350
Awarded 21 April 2026
Ag Family Support Ltd. (SME)
Parent-Help Ltd (SME)
Insight Support Group Ltd (SME)
Happy Heaven Ltd (SME)
Families First Contacts Limited (SME)
Swan Family Centres Limited (SME)
H.o.p.e. Superjobs Limited (SME)
Families Together Contact Services Ltd (SME)
Flourish Family Centre Ltd (SME)
Nest Resident Projects Limited (SME)
Scodef Ltd (SME)
ST Michael's Fellowship (SME)
Tiny Hearts Ltd (SME)
Unique Contact and Community Services Limited (SME)
191 bids received
£462,960
Awarded 21 April 2026
Ag Family Support Ltd. (SME)
Pathways of Hope Ltd (SME)
Insight Support Group Ltd (SME)
Freedom Iow Ltd (SME)
Swan Family Centres Limited (SME)
H.o.p.e. Superjobs Limited (SME)
Your Family Services Ltd (SME)
Families Together Contact Services Ltd (SME)
Flourish Family Centre Ltd (SME)
191 bids received
£260,415
Awarded 21 April 2026
Ag Family Support Ltd. (SME)
Insight Support Group Ltd (SME)
Swan Family Centres Limited (SME)
H.o.p.e. Superjobs Limited (SME)
Your Family Services Ltd (SME)
Families Together Contact Services Ltd (SME)
Flourish Family Centre Ltd (SME)
Scodef Ltd (SME)
Foundations: Supporting Families (SME)
191 bids received
£260,415
Awarded 21 April 2026
Ag Family Support Ltd. (SME)
Parent-Help Ltd (SME)
Insight Support Group Ltd (SME)
Walk the Walk Family Support Service Limited (SME)
Swan Family Centres Limited (SME)
H.o.p.e. Superjobs Limited (SME)
Your Family Services Ltd (SME)
191 bids received
£260,415
Awarded 21 April 2026
Child Action North West
Insight Support Group Ltd (SME)
Connected Families CIC (SME)
Connect (North Yorkshire) Limited (SME)
Happy Heaven Ltd (SME)
191 bids received
£144,675
Awarded 21 April 2026
Child Action North West
Parent-Help Ltd (SME)
Insight Support Group Ltd (SME)
Happy Heaven Ltd (SME)
Project Buzz
191 bids received
£144,675
Awarded 21 April 2026
Children's Links (SME)
Child Action North West
Insight Support Group Ltd (SME)
Connect (North Yorkshire) Limited (SME)
Happy Heaven Ltd (SME)
191 bids received
£144,675
Awarded 21 April 2026
Network Healthcare Professionals Limited
Child Action North West
Fresh Futures (NCC) (SME)
Insight Support Group Ltd (SME)
Connect (North Yorkshire) Limited (SME)
191 bids received
£144,675
Awarded 21 April 2026
Caring for communities & People (SME)
Network Healthcare Professionals Limited
Aj Zion Limited (SME)
Pathways of Hope Ltd (SME)
Families First Contacts Limited (SME)
Freedom Iow Ltd (SME)
South West Family Services Ltd (SME)
The E.c. Roberts Centre
191 bids received
£231,480
Awarded 21 April 2026
Caring for communities & People (SME)
Aj Zion Limited (SME)
Parent-Help Ltd (SME)
Insight Support Group Ltd (SME)
Connected Families CIC (SME)
South West Family Services Ltd (SME)
Family Ties Contact Services Ltd (SME)
Walk the Walk Family Support Service Limited (SME)
Swan Family Centres Limited (SME)
191 bids received
£260,415
Awarded 21 April 2026
Ag Family Support Ltd. (SME)
Caring for communities & People (SME)
Aj Zion Limited (SME)
Insight Support Group Ltd (SME)
Families First Contacts Limited (SME)
South West Family Services Ltd (SME)
Family Ties Contact Services Ltd (SME)
Swan Family Centres Limited (SME)
Brick Family Connect Limited (SME)
Purple Elephant in the Room Ltd (SME)
191 bids received
£289,350
Awarded 21 April 2026
Domestic Abuse Experts Training & Consultancy from MyCWA (Cheshire without Abuse) (SME)
YMCA North Staffordshire (SME)
Insight Support Group Ltd (SME)
Happy Heaven Ltd (SME)
Swan Family Centres Limited (SME)
191 bids received
£144,675
Awarded 21 April 2026

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Preliminary market engagement notice · UK2, notice 071268-2025
  2. Contract notice · notice 001772-2026
  3. Contract award notice · UK6, notice 038715-2026

About the buyer

CafcassLast 12 months

Procurements

3

Awards

1

Suppliers it has used most for care

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From notice 071268-2025 on Find a Tender, first published 5 November 2025, last updated 28 April 2026. We last checked for changes on 28 September 2026.