AwardedAwarded 10 September 2026

Carers Support Service Lot 1 Retender

Cornwall Council · Local authority

In brief

Cornwall Council awarded care and healthcare work to Barnardo's, Alzheimer's Society and Rethink Trading Ltd and 2 others on 10 September 2026.

The notice gives a value of £20,149,267 excluding VAT.

The contract runs for 3 years, up to 7 years with extensions, starting 1 July 2026.

It is split into 5 lots, so a supplier can bid for part of the work.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

Cornwall Council commissioned Carers Support Services to provide information, advice, guidance and practical support to unpaid carers across Cornwall. The procurement was structured into five lots covering core and specialist carers support services. Lots 2 to 5 were awarded following the original procurement process. Lot 1 (Core Carers Service) was not awarded as part of the original procurement due to bidders failing to meet the minimum quality and social value thresholds. A separate re-procurement exercise was therefore undertaken for Lot 1 under the Open Procedure (Light Touch Regime). This notice relates solely to the award of Lot 1 (Core Carers Service) to Disability Cornwall & the Isles of Scilly. The contract has an estimated total value of £11,384,204 including extension options and is due to commence on 01 November 2026.

Lots

LotTradeValue
Core Carers Service
1 July 2026 to 30 June 2029
What this lot covers

A countywide, community‑based service responsible for the strategic coordination and development of support for Carers in Cornwall, including oversight of the development fund and the specialist adviser elements of the Carers offer.

Social and domiciliary care, Healthcare services£11,901,965
Young Carers
1 July 2026 to 30 June 2029
What this lot covers

A service providing assessment, information and support for Young Carers up to age 18, using a whole‑family approach and working with relevant agencies to ensure appropriate early help and coordination.

Social and domiciliary care, Healthcare services£2,068,865
Parent Carer Specialist Advisor
1 July 2026 to 30 June 2029
What this lot covers

A specialist advisory service offering information, guidance and coordination for Parent Carers of young people with SEND preparing for adulthood, and for Parent Carers supporting adults who require ongoing care.

Social and domiciliary care, Healthcare services£514,631
Mental Health Carer Specialist Advisor
1 July 2026 to 30 June 2029
What this lot covers

A specialist advisory service providing information, signposting and support for Carers of individuals with serious and enduring mental health needs, working alongside statutory and voluntary sector mental health services.

Social and domiciliary care, Healthcare services£514,631
Specialist Dementia Service
1 July 2026 to 30 June 2029
What this lot covers

A service delivering information, advice and support to People Living with Dementia and those who support them, using a whole‑family approach and focusing on coordination, early intervention and access to appropriate services.

Social and domiciliary care, Healthcare services£5,149,175

Who won

WinnerLotValueDates
Barnardo'sYoung Carers£2,068,865
Awarded 14 May 2026
Alzheimer's Society
1 bid received
Specialist Dementia Service£5,149,175
Awarded 14 May 2026
Rethink Trading Ltd
3 bids received
Mental Health Carer Specialist Advisor£514,631
Awarded 14 May 2026
Whitehead Ross Social Work Limited (SME)
3 bids received
Parent Carer Specialist Advisor£514,631
Awarded 14 May 2026
Disability Cornwall and the Isles of Scilly
9 bids received
Core Carers Service£11,384,204
Awarded 10 September 2026

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Tender notice · UK4, notice 023726-2026
  2. Contract award notice · UK6, notice 087092-2026
  3. Contract award notice · UK6, notice 087282-2026
  4. Contract award notice · UK6, notice 088348-2026

About the buyer

Cornwall CouncilLast 12 months

Procurements

106

Awards

48

Suppliers it has used most for care

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From notice 023726-2026 on Find a Tender, first published 16 March 2026, last updated 17 September 2026. We last checked for changes on 27 September 2026.