Open43 days left · closes 8pm, Friday 13 November 2026

Community Support Framework - CAFS/2025/290

Stoke on Trent City Council · Local authority

In brief

Stoke on Trent City Council is looking for suppliers for healthcare and care work (West Midlands).

It is a framework worth up to £20,400,000 excluding VAT: the most the buyer expects to spend across all suppliers, not one contract.

The contract runs for 8 years, starting 1 February 2027.

It is split into 7 lots, so a supplier can bid for part of the work.

Bids close at 8pm, Friday 13 November 2026.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Key dates

Questions by: midday, Thursday 12 November 2026
Bids by: 8pm, Friday 13 November 2026

How bids are scored

Quality 70% · Price 30%

Quality matters most. You can win without being the cheapest.

Competition

Typical: a median of 3.5 bids per contract for this buyer (from 14 awards in the last 12 months).

Framework

Winning puts you on a list of suppliers the buyer can call on; it does not guarantee work. The £20,400,000 is the most the buyer expects to spend across all suppliers over the framework's life, not one contract.

What the notice says

Stoke-on-Trent City Council is undertaking a procurement exercise for a Community Support Framework, for children living within Stoke-on-Trent and for children who may be supported in other areas of the country. The Council wishes to source multiple providers to deliver the services. The services will stabilise children and families who have support needs that require statutory intervention. The cohorts of children will be those with disabilities and those on the edge of care or who are in care. Service areas include Short Break packages, and outreach/wrap around support, and urgent support required within 24-48 hours, complex support. The Framework will be managed by Stoke-on-Trent City Council who, through a series of call-off agreements, will engage, collaborate and work with organisations to deliver a broad range of these services. 58,305 children and young people live in Stoke-on-Trent, and 8,703 children and young people have Special Educational Needs. 455 Children and young people with SEND are known to social care, and 249 with an EHC Plan are known to social care (Stoke-on-Trent SEND Strategy 2024-2028).

Should I bid?

Tick what applies to you. Nothing is saved.

Can you prepare a good bid in 43 days?Leave time for clarification questions and sign-off.
Is a contract of about £20,400,000 a size you can deliver?Buyers often check that your turnover is comfortably larger than the yearly contract value.
Can you deliver in West Midlands?Check the delivery locations in the tender documents.
Is one of the 7 lots a good fit?You can usually bid for one lot without bidding for the others.
Can you meet what the notice mentions: CQC registration, Framework agreement?The tender documents will say exactly what is required.
Are you registered on the Central Digital Platform?You need to be registered to take part under the Procurement Act 2023.

How to bid

Read the full notice on Find a Tender, including any tender documents it links to.
Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
Submit your bid through the buyer's e-tendering portal: procontract.due-north.com.
Send clarification questions before midday, Thursday 12 November 2026.
Make sure your bid arrives before 8pm, Friday 13 November 2026. Late bids are usually rejected.

Lots

Lot	Trade	Value
Lot 1a - Short Breaks: Non-CQC 1 February 2027 to 31 January 2035 What this lot covers Provision of Short Breaks for children with disabilities, delivering activities in the home or community. Personal care is excluded. CQC registration is not required.	Social and domiciliary care, Healthcare services	£2,000,000
Lot 1b - Short Breaks: CQC 1 February 2027 to 31 January 2035 What this lot covers Provision of Short Breaks for children with disabilities, delivering activities in the home or community. Personal care may be required. CQC registered provision is required.	Social and domiciliary care, Healthcare services	£2,000,000
Lot 1c - Short Breaks for Complex Needs: CQC 1 February 2027 to 31 January 2035 What this lot covers Provision of Short Breaks for children with disabilities with complex health needs and/or requiring high-hour packages. CQC registered provision is required to deliver complex personal care and/or behaviour management associated with assessed needs.	Social and domiciliary care, Healthcare services	£5,200,000
Lot 2 - Planned Intervention 1 February 2027 to 31 January 2035 What this lot covers Planned Intervention including positive behaviour support, mentoring, structured activities, and edge-of-care interventions.	Social and domiciliary care, Healthcare services	£800,000
Lot 3a - Urgent Short Term: Non-CQC 1 February 2027 to 31 January 2035 What this lot covers Urgent short-term interim provision for children and young people (including those with disabilities), required on the same or next day following identification of need. Personal care is excluded. CQC registration is not required.	Social and domiciliary care, Healthcare services	£320,000
Lot 3b - Urgent Short Term: CQC 1 February 2027 to 31 January 2035 What this lot covers Urgent short-term interim provision for children and young people (including those with disabilities), required on the same or next day following identification of need. Personal care may be required. CQC-registered provision is required.	Social and domiciliary care, Healthcare services	£3,600,000
Lot 3c - Urgent Short Term & Complex Needs: CQC 1 February 2027 to 31 January 2035 What this lot covers Urgent short-term interim provision for children and young people (including those with disabilities), required on the same or next day following identification of need. CQC-registered provision is required to deliver complex personal care and/or behaviour management associated with assessed needs.	Social and domiciliary care, Healthcare services	£3,600,000

Timeline

28 September 2026Tender notice · UK4, notice 091481-2026

About the buyer

Stoke on Trent City CouncilLast 12 months

Procurements

114

Awards

Suppliers it has used most for healthcare

Changes Health and Wellbeing1 contract
Hammond Clarke Limited1 contract
Permanent Futures Limited1 contract
Psychology Direct Limited1 contract
University Hospitals of North Midlands NHS Trust1 contract

All tenders and awards from Stoke on Trent City Council

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From notice 091481-2026 on Find a Tender, first published 28 September 2026. We last checked for changes on 28 September 2026.