AwardedAwarded 30 April 2026
Contact Centre as a Service (CCaaS)
Incommunities Limited · Local or regional public body
In brief
Incommunities Limited awarded IT and software work to Alscient Limited on 30 April 2026.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
Contact-Centre-as-a-Service (CCaaS) platform, specifically Amazon Connect, to facilitate inbound and outbound public sector telephony, interactive voice response (IVR) routing, and the secure storage of call recordings and transcripts.
Who won
| Winner | Value | Dates |
|---|---|---|
| Alscient Limited (SME) 1 bid received | £300,000 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Contract award notice · notice 072522-2026
About the buyer
Incommunities LimitedLast 12 months
Procurements
9Awards
5Suppliers it has used most for IT and software
- Alscient Limited1 contract
- Salesforce UK Limited1 contract
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From notice 072522-2026 on Find a Tender, first published 31 July 2026. We last checked for changes on 28 September 2026.