Upcoming
COR25199 Telephony Services
Torbay Council · Local authority
In brief
Torbay Council has announced plans to buy telecoms work. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.
The estimated value is £400,000 excluding VAT.
The contract runs for 3 years, up to 5 years with extensions, starting 1 April 2027.
The buyer says it is suitable for small and medium-sized businesses.
Built from the notice's own fields. Always check the official notice before you bid.
Can I win this?
What the notice says
Torbay Council are seeking to appoint a supplier for the provision of Telephony software and associated services for the entire council.
From April 2027 at the latest, Torbay Council are exploring a new internal telephony system across its entire estate and its wholly owned Company, SWISCo Ltd. This will need to be installed, set up and tested before that start date to ensure it is ready to go live at the point of switchover. Alongside this, a fully featured contact centre will need to be acquired.
The contract dates provided are an estimated time period and may change following this expression of interest.
How to bid
- Read the full notice on Find a Tender, including any tender documents it links to.
- Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
- Follow the submission instructions in the notice; it does not name an e-tendering portal.
Timeline
- Preliminary market engagement notice · UK2, notice 004722-2026
About the buyer
Torbay CouncilLast 12 months
Procurements
30Awards
22Suppliers it has used most for telecoms
- Yunex Limited1 contract
Similar open tenders
All open telecoms tenders- £3mestimated
- £2.5mestimated
From notice 004722-2026 on Find a Tender, first published 20 January 2026. We last checked for changes on 27 September 2026.