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AwardedAwarded 24 September 2026

Customer Segmentation Consultancy Services

Citizen Housing Group Ltd · Housing

In brief

Citizen Housing Group Ltd awarded IT and software and consultancy work to Equifax Limited on 24 September 2026.

The notice gives a value of £40,000 excluding VAT.

The contract runs for 2 months, up to 5 months with extensions, starting 25 May 2026.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

The contract is for the provision of Customer Segmentation Consultancy services, to create or adopt a model which will support: • A significantly increased understanding of our customers • Personalisation and targeting of communications methods and styles • Service delivery that meets customer needs and expectations • Tailored engagement with customers Segmentation analysis and support for predictive data modelling • A more proactive and preventative approach to customer support and interventions • Identification of data gaps that would support improved customer insight • Improved customer experience that can be measured.

Who won

WinnerValueDates
Equifax Limited—
25 September 2026 to 24 September 2027

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Preliminary market engagement notice · UK2, notice 025208-2026
  2. Contract details notice · UK7, notice 103108-2026

About the buyer

Citizen Housing Group LtdLast 12 months

Procurements

71

Awards

53

Suppliers it has used most for IT and software

All tenders and awards from Citizen Housing Group Ltd

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From notice 025208-2026 on Find a Tender, first published 19 March 2026, last updated 30 October 2026. We last checked for changes on 30 October 2026.