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AwardedAwarded 11 August 2026

DDaT26286 - Future Customer Management System (EARS) Discovery Project - FCMD

Advisory, Conciliation and Arbitration Service · Local or regional public body

In brief

Advisory, Conciliation and Arbitration Service awarded architecture and engineering work to FDM Group Limited on 11 August 2026.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

This requirement is for a supplier to conduct a structured Discovery to assess, validate and redesign the legacy EARS CRM and associated services. The supplier will engage stakeholders, analyse current processes, data and integrations, and define user centred requirements. Outputs will include options appraisal, target architecture, roadmap and business case inputs to support procurement of a new solution. The maximum value of this procurement is £200,000.00 excluding VAT. This procurement has been conducted under the DOS 7 framework via a 2 stage procurement.

Who won

WinnerValueDates
FDM Group Limited£197,050
Awarded 11 August 2026

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Contract award notice · UK6, notice 076317-2026

About the buyer

Advisory, Conciliation and Arbitration ServiceLast 12 months

Procurements

2

Awards

1

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From notice 076317-2026 on Find a Tender, first published 11 August 2026. We last checked for changes on 28 September 2026.