Emergency Services Network (ESN) End User Devices
Home Office · Central government
In brief
Home Office was looking for suppliers for telecoms and IT and software work. Bidding has closed and no award has been published yet.
The estimated value is £15,000,000 excluding VAT.
The contract runs for 2 years, starting 1 February 2027.
It is split into 4 lots, so a supplier can bid for part of the work.
The buyer says it is suitable for small and medium-sized businesses.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
The procurement will contract for commercially available off‑the‑shelf (COTS) mobile communication devices to be developed by successful suppliers to meet ESN technical, security and public safety requirements, in order to achieve ESN certification. Individual contracts will be awarded for each device selected. For the avoidance of doubt, if a Bidder is awarded multiple contracts, a separate contract will have to be signed for each individual device. The Authority intends to award contracts to suppliers in order to maximise choice and operational resilience. The maximum numbers of contracts to be awarded in each lot are as follows: Lot 1 – 5 Lot 2 – 2 Lot 3 – 2 Lot 4 - 4 The award of…Read the full description
Lots
| Lot | Trade | Value |
|---|---|---|
| ESN Rugged Smartphone 1 February 2027 to 31 January 2029 What this lot coversDevelopment of Commercial Off the Shelf (COTS) Rugged Smartphone User Equipment for use on the Emergency Services Network (ESN), including support for mission critical voice and data services and, where offered, optional Dual Mode capability incorporating TETRA Direct Mode Operation. Devices under this Lot must meet the Authority’s defined technical requirements to support operational use in demanding emergency service and responder environments. Devices delivered under this lot will be the first to be made available for Emergency Service user organisations in England, Scotland and Wales via a separate procurement route expected to be a Government Commercial Agency procurement framework. | IT services and software, Telecoms and networks | £6,000,000 |
| ESN Rugged Featurephone 1 February 2027 to 31 January 2029 What this lot coversDevelopment of Commercial Off the Shelf (COTS) Rugged Feature Phone User Equipment for use on the Emergency Services Network (ESN), designed to support mission critical voice and data services, and where offered, optional dual mode capability incorporating TETRA functionality. Devices under this Lot must meet the Authority’s defined technical requirements for ruggedisation, usability, controls, audio, battery operation, accessories and integration with the ESN MCX solution to support operational use in demanding emergency service and responder environments. Devices delivered under this lot will be the first to be made available for Emergency Service user organisations in England, Scotland and Wales via a separate procurement route expected to be a Government Commercial Agency procurement framework. | IT services and software, Telecoms and networks | £2,500,000 |
| ESN Non-rugged Smartphone 1 February 2027 to 31 January 2029 What this lot coversDevelopment of Commercial off the Shelf (COTS) Non-Rugged Smartphone User Equipment for use on the Emergency Services Network (ESN), including support for mission critical voice and data services. Devices under this Lot must meet the Authority’s defined technical requirements for usability, performance, operating system compatibility, accessories and integration with the ESN MCX solution to support operational use by emergency service and responder organisations. Devices delivered under this lot will be the first to be made available for Emergency Service user organisations in England, Scotland and Wales via a separate procurement route expected to be a Government Commercial Agency procurement framework. | IT services and software, Telecoms and networks | £2,500,000 |
| ESN Fixed Vehicle Device 1 February 2027 to 31 January 2029 What this lot coversDevelopment of Commercial Off the Shelf (COTS) Fixed Vehicle Devices for use on the Emergency Services Network (ESN), including support for mission critical voice and data services. Devices under this Lot must meet the Authority’s defined technical requirements for in-vehicle use, usability, audio performance, connectivity, accessories and integration with the ESN MCX solution to support operational use by emergency service and responder. Devices within this Lot may also offer optional Dual Mode capability incorporating TETRA Direct Mode Operation. Devices delivered under this lot will be the first to be made available for Emergency Service user organisations in England, Scotland and Wales via a separate procurement route expected to be a Government Commercial Agency procurement framework. | IT services and software, Telecoms and networks | £4,000,000 |
Timeline
- Planned procurement notice · UK3, notice 038857-2026
- Tender notice · UK4, notice 055923-2026
About the buyer
Procurements
214Awards
121Suppliers it has used most for telecoms
- CKO International Ltd1 contract
- Flextel Ltd1 contract
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From notice 038857-2026 on Find a Tender, first published 28 April 2026, last updated 12 June 2026. We last checked for changes on 28 September 2026.