Empowering Families (Family Mentor Service)

Southend-on-Sea City Council are looking to procure the services of a suitable organisation to deliver a volunteer mentor service for vulnerable families in the Southend-on-Sea City area. The provider will deliver Empowering Families Service using community volunteers to mentor vulnerable families, as part of a whole-family approach to facilitate change, improve wellbeing, build resilience and empower families. The service will work with families identified by children's services, most of the families will have children who are known to children's social care either as a Child in Need or with a Child Protection Plan. The community volunteer mentors will offer focused interventions to vulnerable children, young people and their families to contribute to improved health and wellbeing, education, employment, training, housing and finance outcomes. Developing their emotional, educational, and social skill to build resilience and be empowered. Mentors will offer guidance and support to identified families they are matched with to develop skills and confidence to improve their circumstances.