Fleet Sustainability and Compliance - Vehicle Maintenance and Repair

Lot 1 covers the provision of comprehensive routine scheduled maintenance services for Southend-on-Sea City Council's (SCC) fleet vehicles, including but not limited to cars, light commercial vehicles, heavy goods vehicles, refuse collection vehicles, minibuses, electric and hybrid vehicles, and specialist vehicles, as detailed in Annex A of the Contract Specification. This Lot requires the Supplier to ensure all vehicles remain in a safe, roadworthy, and in a fully compliant condition, in accordance with legislation, DVSA standards, Operator's Licence requirements, and manufacturer specifications. No volumes or frequencies of service are guaranteed and may vary throughout the contract term. Collection and return of vehicles must be included within the contract price.

Lot 2 covers the provision of a comprehensive reactive maintenance, defect rectification, breakdown response, and roadside repair service for all Council fleet vehicles listed in Annex A of the Contract Specification. The purpose of this Lot is to ensure that vehicles experiencing unplanned faults, mechanical failures, or operational defects are restored to a safe, roadworthy, and fully operational condition as quickly and efficiently as possible, thereby minimising disruption to the Council's statutory, frontline, and community services. The Supplier must provide a 24/7, 365 days a year service and provide a reactive response with the capability of mobile diagnostics, urgent repairs, roadside attendance, and vehicle recovery when repairs cannot be safely or effectively completed onsite. The Supplier must deliver a fast, reliable service that meets or exceeds the required response times, supports the Council in maintaining continuous fleet availability, and ensures statutory compliance through the timely resolution of any safety critical defects. Annex A provides a summary of the Council's existing number and type of fleet vehicles. This is subject to change throughout the term of the contract. If the vehicle is driveable but due to the nature of the repair cannot be repaired onsite, subsequent collection and drop off costs must be incorporated into the contract price. Recovery if required, will be charged additionally as per the contract price.

This Lot covers the provision of a comprehensive mobile tyre repair and replacement service for all Council fleet vehicles listed in Annex B of the Contract Specification, including cars, vans, HGVs, refuse vehicles, trailers, plant, EVs and hybrid vehicles. The purpose of this Lot is to ensure that any tyre related defect affecting Council fleet vehicles is rectified quickly, safely, and in compliance with all statutory and manufacturer requirements, thereby minimising vehicle downtime and supporting the Council's operational continuity. The Supplier must provide a reliable mobile service capable of attending any Council vehicle at any council location and delivering safe tyre repairs, replacements and associated wheel services. The expected outcomes of this Lot include rapid response, consistently high-quality workmanship, full compliance with tyre regulations and DVSA standards, accurate reporting and documentation, and strong communication throughout each incident. Please note attendance to vehicle costs must be incorporated into the contract price. Annex B provides a list of the current fleet registration and tyre sizes.