AwardedAwarded 19 September 2023

Functional Assessment Services (FAS) 2023 – Lot 5

Department for Work & Pensions · Central government

In brief

Department for Work & Pensions awarded care and healthcare work to Capita Business Services, Serco Group and Capita Group Plc and 1 others on 19 September 2023.

The contract runs for 8 years, starting 19 September 2023.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

This contract will be for the use of the Department for<br/>Work and Pensions (DWP) (Lots 1 to<br/>4) and the Department for Communities in Northern<br/>Ireland (Lot 5). The service provision<br/>will be primarily contracted through this procurement<br/>to the Authority but may allow other<br/>Government Departments and their Agencies, Non<br/>Departmental Public Bodies, and<br/>devolved administrations (including but not limited to<br/>HM Revenue and Customs, Ministry of<br/>Defence, HM Courts and Tribunals Service, National<br/>Health and Social Care) to access the<br/>services.<br/>To support the determination of an individual’s<br/>entitlement to benefit, the Authority requires<br/>the…Read the full description
This contract will be for the use of the Department for<br/>Work and Pensions (DWP) (Lots 1 to<br/>4) and the Department for Communities in Northern<br/>Ireland (Lot 5). The service provision<br/>will be primarily contracted through this procurement<br/>to the Authority but may allow other<br/>Government Departments and their Agencies, Non<br/>Departmental Public Bodies, and<br/>devolved administrations (including but not limited to<br/>HM Revenue and Customs, Ministry of<br/>Defence, HM Courts and Tribunals Service, National<br/>Health and Social Care) to access the<br/>services.<br/>To support the determination of an individual’s<br/>entitlement to benefit, the Authority requires<br/>the delivery of a range of compatible and sympathetic<br/>Functional Health Assessments<br/>(FAS). The results of these assessments form one<br/>part of the evidence utilised by the<br/>Authority Decision Maker in making the ultimate<br/>decision on benefit entitlement on behalf of<br/>the Secretary of State.<br/>FAS Suppliers will be expected to deliver functional<br/>health assessments in relation to the<br/>following benefits:<br/>• Personal Independence Payment (PIP)<br/>https://www.gov.uk/pip<br/>• Employment Support Allowance (ESA)<br/>https://www.gov.uk/employment-supportallowance<br/>• Universal Credit (UC)<br/>https://www.gov.uk/government/publications/universal<br/>credit-if-you-have-a-disability-or-health-condition-quick<br/>guide/universal-credit-if-you-have-a-disability or health-condition<br/>Page 4 to 22<br/>• The delivery of assessments/advice associated with<br/>15 other specialist benefits, for both <br/>DWP and other Government Departments, including Veterans UK, HM Courts and Tribunals<br/>Service and HM Revenue and Customs DWP ran a procurement using the Light Touch Regime and a modified process with commercial dialogue in accordance with Regulations74 to 76 of the Public Contracts Regulations 2015. For Lot 5, DWP conducted aspects of the procurement process on behalf of the Department for Communities (DfC) in Northern Ireland. The procedure is set out clearly in the published Invitation to Tender document. The service will be divided into five (5) geographical lots: <br/>Lot 1 – Northern England and Scotland <br/>Lot 2 – Midlands and Wales <br/>Lot 3 – South West England <br/>Lot 4 – London, South East & East Anglia <br/>Lot 5 – Northern Ireland

Who won

WinnerValueDates
Capita Business Services—
Capita Business Services£721,138,844
19 September 2023 to 6 September 2031
Capita Business Services£771,113,954
19 September 2023 to 6 September 2031
Capita Business Services£774,475,244
19 September 2023 to 6 September 2031
Serco Group£587,145,639
19 September 2019 to 6 September 2031
Capita Group Plc£179,729,076
19 September 2023 to 6 September 2031
Ingeus UK Limited—
Ingeus UK Limited£755,323,374
19 September 2023 to 6 September 2031
Capita Group Plc£199,137,817
19 September 2023 to 6 September 2031

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Contract award notice · notice 024202-2026
  2. Contract award notice (update) · notice 024249-2026
  3. Contract award notice (update) · notice 038489-2026
  4. Contract award notice (update) · notice 038543-2026
  5. Contract award notice (update) · notice 048194-2026
  6. Contract award notice (update) · notice 052384-2026
  7. Contract award notice · notice 053853-2026
  8. Contract award notice (update) · notice 058979-2026
  9. Contract award notice (update) · notice 067815-2026

About the buyer

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From notice 024202-2026 on Find a Tender, first published 17 March 2026, last updated 17 July 2026. We last checked for changes on 28 September 2026.