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AwardedAwarded 10 October 2025

Future NHS Workforce Solution (including Electronic Staff Record (ESR) Services)

NHS Business Services Authority · NHS and health

In brief

NHS Business Services Authority awarded IT and software and training work to Infosys Ltd on 10 October 2025.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

The Authority has procured a supplier to develop a new transformed integrated workforce management solution for the NHS in England and Wales. The current Electronic Staff Record (ESR) service includes HR and payroll; learning; talent management; Total Reward Statements and workforce reporting. It is supported by a supply of systems, support and auxiliary services that enable its effective utilisation. ESR currently pays over 1.9m NHS employees every month, equivalent to around five percent of the UK workforce.<br/><br/>The future NHS workforce solution will fulfil the ambition of providing the NHS with a user centred digital workforce solution to empower people from both national and local organisations to carry out their roles effectively and efficiently, supporting them through their journey with the NHS.<br/><br/>The supplier will manage the ESR service, transform, develop, implement and manage the future NHS workforce solution and once migration of user organisations completes, decommission the ESR service.

Who won

WinnerValueDates
Infosys Ltd
3 bids received
£1,172,968

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Contract award notice · notice 071542-2025

About the buyer

NHS Business Services AuthorityLast 12 months

Procurements

63

Awards

38

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From notice 071542-2025 on Find a Tender, first published 6 November 2025. We last checked for changes on 28 September 2026.