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HAC6123 Integrated Information, Advice and Advocacy Service

London Borough of Tower Hamlets · Local authority

In brief

London Borough of Tower Hamlets has announced plans to buy care and healthcare work. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

The estimated value is £3,795,139 excluding VAT.

The contract runs for 3 years, up to 4 years with extensions, starting 16 February 2027.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Competition

Typical: a median of 3 bids per contract for this buyer (from 36 awards in the last 12 months).

What the notice says

The Integrated Information, Advice and Advocacy Contract is the integrated front door service for adult social care and provides information, advice and general advocacy around social care, health, wellbeing and social welfare. The service provides early help to residents who often have multiple needs ranging from financial difficulties, health needs and social care support. Acting as the front door for social care, the service provides an effective screening and support function to manage demand into social care. In providing good information and advice, directing people to community services for support and maximising opportunities for residents to help themselves, the service is delivering good outcomes for residents and is significantly reducing the need for more costly social care intervention as well as reducing waiting times for social care intervention. The contract will be a contract for 3+1 years through a competitive tender

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Follow the submission instructions in the notice; it does not name an e-tendering portal.

Timeline

  1. Preliminary market engagement notice · UK2, notice 073425-2026

About the buyer

Procurements

94

Awards

40

Suppliers it has used most for care

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From notice 073425-2026 on Find a Tender, first published 4 August 2026. We last checked for changes on 28 September 2026.