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IT Service Management (ServiceNow) Delivery Partner Services

NHS England · NHS and health

In brief

NHS England has announced plans to buy IT and software work. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

The estimated value is £18,000,000 excluding VAT.

The contract runs for 5 years, up to 7 years with extensions, starting 16 November 2026.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Competition

Typical: a median of 4 bids per contract for this buyer (from 117 awards in the last 12 months).

What the notice says

Procurement of IT Service Management (ServiceNow) Delivery Partner Services. Please note this will be procured via Crown Commercial Services - RM6190 Technology Services 4 under PA23. The commencement of procurement and award of any subsequent contract will be subject to budgetary approval.

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Follow the submission instructions in the notice; it does not name an e-tendering portal.

Timeline

  1. Pipeline notice · UK1, notice 032622-2026

About the buyer

NHS EnglandLast 12 months

Procurements

1193

Awards

478

Suppliers it has used most for IT and software

All tenders and awards from NHS England

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From notice 032622-2026 on Find a Tender, first published 10 April 2026. We last checked for changes on 28 September 2026.