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ITSM Solution Preliminary Market Engagement

London Borough of Southwark · Local authority

In brief

London Borough of Southwark has announced plans to buy IT and software work. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

The estimated value is £450,000 excluding VAT.

The contract runs for 3 years, up to 4 years with extensions, starting 1 February 2027.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Competition

Typical: a median of 4 bids per contract for this buyer (from 31 awards in the last 12 months).

What the notice says

Southwark Council aims to undertake a future procurement following the decision to leave the shared technology service arrangements and implement a new internal IT operating model that can support the council’s independent delivery and management of technology services. Recruitment into these roles has started and will continue throughout 2026 and into 2027. A major foundational requirement of this transition is the procurement and implementation of a dedicated IT Service Management (ITSM) platform. The existing arrangement is based on a shared platform, licenced to the shared services organisation, that has been configured to meet the requirements of a different operating model and is not considered suitable for the council’s future needs. The Authority requires feedback on the feasibility of the specification to support the development of the authority’s requirements and approach to the procurement. The documentation and specification attached are provided in good faith for market engagement purposes only.

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Follow the submission instructions in the notice; it does not name an e-tendering portal.

Timeline

  1. Preliminary market engagement notice · UK2, notice 071387-2026

About the buyer

London Borough of SouthwarkLast 12 months

Procurements

115

Awards

39

Suppliers it has used most for IT and software

All tenders and awards from London Borough of Southwark

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From notice 071387-2026 on Find a Tender, first published 28 July 2026. We last checked for changes on 28 September 2026.