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AwardedAwarded 20 March 2026

ITSM Ticketing System Extended

The Police and Crime Commissioner for Warwickshire · Police and fire

In brief

The Police and Crime Commissioner for Warwickshire awarded IT and software work to Node 4 Limited on 20 March 2026.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

This is an AWARD notice & NOT a call for competition. The ITSM ticketing system (first notice details: Notice identifier: 2025/S 000-015745 Procurement identifier (OCID): ocds-h6vhtk-05047b) has been extended via further internal exemption processes. On each occasion the exemption approved was below the publishing threshold but the combined value is above the below threshold publication threshold and therefore this notice is to update the previous information published. Following expiry of the initial exemption further exemptions of 3 months each at £21,630 have been approved by the authority to continue use of the existing ITSM until such a time as a new call off arrangement via the authority's hardware and software contract could be put in place. The new system was expected to go live on 1st April 2026 but delays in implementing have pushed the go live date back to further in the year and the incumbent provider's system is still required hence a further exemption to continue use up to end of June 2026.

Who won

WinnerValueDates
Node 4 Limited£43,260
1 April 2026 to 30 June 2026

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Contract details notice · UK7, notice 029029-2026

About the buyer

The Police and Crime Commissioner for WarwickshireLast 12 months

Procurements

51

Awards

44

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From notice 029029-2026 on Find a Tender, first published 30 March 2026. We last checked for changes on 28 September 2026.