Open14 days left · closes 3pm, Friday 27 November 2026

Managed Debt Collection Services

Crown Commercial Service · Central government

In brief

Crown Commercial Service is looking for suppliers for accountancy and consultancy work (UK-wide).

It is a framework worth up to £650,000,000 excluding VAT: the most the buyer expects to spend across all suppliers, not one contract.

The contract runs for 3 years, up to 4 years with extensions, starting 31 March 2027.

The buyer says it is suitable for small and medium-sized businesses.

Bids close at 3pm, Friday 27 November 2026.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Key dates

Questions by
3pm, Thursday 5 November 2026
Bids by
3pm, Friday 27 November 2026

How bids are scored

2.2 Social Value 10% · Case Management System (CMS) 20% · Managed Service 20% · Collection Strategies 20% · Price 30%

Quality matters most. You can win without being the cheapest.

Competition

Usually high: a median of 16.5 bids per contract for this buyer (from 126 awards in the last 12 months).

Framework

Winning puts you on a list of suppliers the buyer can call on; it does not guarantee work. The £650,000,000 is the most the buyer expects to spend across all suppliers over the framework's life, not one contract.

Conditions

  • Suppliers pay a fee of 1% of the value of work won through this framework.

What the notice says

This framework is for the provision of Managed Debt Collection Services using a Managed Service Provider (MSP). The MSP will manage a panel of FCA regulated Debt Collection Agencies (DCAs) who have specialist capabilities in debt management. The DCAs offer desk based collection services to arrange repayment of outstanding debts. The MSPs will use data to create debt recovery strategies and monitor performance. The MSP will ensure debt is collected sustainably and fairly, including identification and ethical treatment of vulnerable consumers.

Should I bid?

Tick what applies to you. Nothing is saved.

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Submit your bid through the buyer's e-tendering portal: crowncommercialservice.bravosolution.co.uk.
  4. Send clarification questions before 3pm, Thursday 5 November 2026.
  5. Make sure your bid arrives before 3pm, Friday 27 November 2026. Late bids are usually rejected.

Timeline

  1. Preliminary market engagement notice · UK2, notice 068550-2025
  2. Preliminary market engagement notice · UK2, notice 068567-2025
  3. Pipeline notice · UK1, notice 075811-2025
  4. Pipeline notice · UK1, notice 075813-2025
  5. Pipeline notice · UK1, notice 079564-2025
  6. Pipeline notice · UK1, notice 079659-2025
  7. Pipeline notice · UK1, notice 079663-2025
  8. Pipeline notice · UK1, notice 032150-2026
  9. Preliminary market engagement notice · UK2, notice 033415-2026
  10. Pipeline notice · UK1, notice 046001-2026
  11. Preliminary market engagement notice · UK2, notice 048548-2026
  12. Preliminary market engagement notice · UK2, notice 049048-2026
  13. Preliminary market engagement notice · UK2, notice 079412-2026
  14. Preliminary market engagement notice · UK2, notice 080679-2026
  15. Preliminary market engagement notice · UK2, notice 084717-2026
  16. Pipeline notice · UK1, notice 084739-2026
  17. Pipeline notice · UK1, notice 085111-2026
  18. Tender notice · UK4, notice 099943-2026
  19. Tender notice · UK4, notice 099957-2026

About the buyer

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From notice 068550-2025 on Find a Tender, first published 27 October 2025, last updated 22 October 2026. We last checked for changes on 22 October 2026.