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Managed Debt Collection Services

Crown Commercial Service · Central government

In brief

Crown Commercial Service has announced plans to buy accountancy and consultancy work. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

It is a framework worth up to £500,000,000 excluding VAT: the most the buyer expects to spend across all suppliers, not one contract.

The contract runs for 3 years, up to 4 years with extensions, starting 31 March 2027.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Competition

Usually high: a median of 22 bids per contract for this buyer (from 115 awards in the last 12 months).

Framework

Winning puts you on a list of suppliers the buyer can call on; it does not guarantee work. The £500,000,000 is the most the buyer expects to spend across all suppliers over the framework's life, not one contract.

What the notice says

The establishment of a framework for Managed Debt Collection Services using a Managed Service Provider (MSP). The MSP will manage a panel of FCA regulated Debt Collection Agencies (DCAs) who have specialist capabilities in debt management. The DCAs offer desk based collection services to arrange repayment of outstanding debts. The MSPs will use data to create debt recovery strategies and monitor performance. The MSP will work with buyers to ensure debt is collected sustainably and fairly, including identification and ethical treatment of vulnerable consumers. Envisaged scope of services: ● Managed Service: The Supplier will provide comprehensive management of all debt collection activities via their own operations and/or subcontractors. ● Optional Services: The Supplier may be required to offer access to additional services, including but not limited to: ○ Litigation ○ Auctioneer Services ○ International DCA Collections The confirmed scope of this framework will be determined as a result of the market and customer engagement.

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Follow the submission instructions in the notice; it does not name an e-tendering portal.

Timeline

  1. Preliminary market engagement notice · UK2, notice 068550-2025
  2. Preliminary market engagement notice · UK2, notice 068567-2025
  3. Pipeline notice · UK1, notice 075811-2025
  4. Pipeline notice · UK1, notice 075813-2025
  5. Pipeline notice · UK1, notice 079564-2025
  6. Pipeline notice · UK1, notice 079659-2025
  7. Pipeline notice · UK1, notice 079663-2025
  8. Pipeline notice · UK1, notice 032150-2026
  9. Preliminary market engagement notice · UK2, notice 033415-2026
  10. Pipeline notice · UK1, notice 046001-2026
  11. Preliminary market engagement notice · UK2, notice 048548-2026
  12. Preliminary market engagement notice · UK2, notice 049048-2026
  13. Preliminary market engagement notice · UK2, notice 079412-2026
  14. Preliminary market engagement notice · UK2, notice 080679-2026
  15. Preliminary market engagement notice · UK2, notice 084717-2026
  16. Pipeline notice · UK1, notice 084739-2026
  17. Pipeline notice · UK1, notice 085111-2026

About the buyer

Crown Commercial ServiceLast 12 months

Procurements

69

Awards

31

Suppliers it has used most for accountancy

All tenders and awards from Crown Commercial Service

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From notice 068550-2025 on Find a Tender, first published 27 October 2025, last updated 8 September 2026. We last checked for changes on 28 September 2026.