Open14 days left · closes 10am, Monday 12 October 2026

Media Monitoring Software

Senedd Cymru / Welsh Parliament · Local or regional public body

In brief

Senedd Cymru / Welsh Parliament is looking for suppliers for IT and software work (Wales).

The estimated value is £93,333 excluding VAT.

The contract runs for 4 years, starting 1 February 2027.

It is split into 4 lots, so a supplier can bid for part of the work.

The buyer says it is suitable for small and medium-sized businesses.

Bids close at 10am, Monday 12 October 2026.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Key dates

Questions by: 10am, Monday 5 October 2026
Bids by: 10am, Monday 12 October 2026

How bids are scored

Media Monitoring

Cost 40% · Details of the Proposed Solution 19% · Proposed Solution Demo 19% · Training & Support Offering 9% · Social Value 9% · Data Governance & AI Questionnaire 4%

Quality matters most. You can win without being the cheapest.

Press Office Management

Cost 40% · Details of the Proposed Solution 19% · Proposed Solution Demo 19% · Training and Support Offering 9% · Social Value 9% · Data Governance & AI Questionnaire 4%

Quality matters most. You can win without being the cheapest.

Social Media Management

Cost 40% · Details of the Proposed Solution 19% · Proposed Solution Demo 19% · Training and Support Offering 9% · Social Value 9% · Data Governance & AI Questionnaire 4%

Quality matters most. You can win without being the cheapest.

Social Media Listening

Cost 40% · Details of the Proposed Solution 19% · Proposed Solution Demo 19% · Training and Support Offering 9% · Social Value 9% · Data Governance & AI Questionnaire 4%

Quality matters most. You can win without being the cheapest.

Competition

Usually high: a median of 18 bids per contract for this buyer (from 10 awards in the last 12 months).

What the notice says

This notice is to advise bidders this opportunity is live on e-Tender Wales until 10:00 on 12/10/2026. The Senedd requires software solutions to support media monitoring, press office management, social media management and social media listening activities. These services play an important role in helping the Senedd understand the reach, impact and effectiveness of its communications activity, monitor public and media discussion, and support engagement with people across Wales. The procurement has been structured into four separate lots to enable suppliers to bid for individual, multiple, or all lots with one or multiple systems.

Should I bid?

Tick what applies to you. Nothing is saved.

Can you prepare a good bid in 14 days?Leave time for clarification questions and sign-off.
Is a contract of about £93,333 a size you can deliver?Buyers often check that your turnover is comfortably larger than the yearly contract value.
Can you deliver in Wales?Check the delivery locations in the tender documents.
Is one of the 4 lots a good fit?You can usually bid for one lot without bidding for the others.
Are you registered on the Central Digital Platform?You need to be registered to take part under the Procurement Act 2023.
The buyer says this suits small businesses.A good sign if you are an SME, but check the requirements.

How to bid

Read the full notice on Find a Tender, including any tender documents it links to.
Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
Submit your bid through the buyer's e-tendering portal: etenderwales.ukp.app.jaggaer.com.
Send clarification questions before 10am, Monday 5 October 2026.
Make sure your bid arrives before 10am, Monday 12 October 2026. Late bids are usually rejected.

Lots

Lot	Trade	Value
Media Monitoring 1 February 2027 to 31 January 2031 What this lot covers The software is required to monitor keywords on local, national and UK-wide media. This will include print, digital and broadcast media. The system must be able to monitor Welsh language media, and be able to collate coverage.	IT services and software	£20,833
Press Office Management 1 February 2027 to 31 January 2031 What this lot covers The Senedd's News Team requires a press office management system to support media relations, enquiry handling, contact management and media distribution activities. The system should help improve efficiency, strengthen relationships with journalists and ensure organisational knowledge is retained and shared across the team.	IT services and software	£4,167
Social Media Management 1 February 2027 to 31 January 2031 What this lot covers The software should enable the Senedd to efficiently plan, publish, manage, monitor and evaluate content across its official social media channels. It should support day-to-day communications activity, audience engagement, campaign delivery and performance reporting.	IT services and software	£26,667
Social Media Listening 1 February 2027 to 31 January 2031 What this lot covers The software should provide comprehensive monitoring, analysis and reporting of online conversations relevant to the Senedd, supporting proactive reputation management, audience insight, campaign evaluation and early identification of emerging issues. The Commission may purchase more user licences, credits or other consumables based on unforeseen demand and needs.	IT services and software	£41,667

Timeline

20 July 2026Preliminary market engagement notice · UK2, notice 068188-2026
15 September 2026Tender notice · UK4, notice 087296-2026

About the buyer

Senedd Cymru / Welsh ParliamentLast 12 months

Procurements

Awards

All tenders and awards from Senedd Cymru / Welsh Parliament

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From notice 068188-2026 on Find a Tender, first published 20 July 2026, last updated 15 September 2026. We last checked for changes on 27 September 2026.