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Open52 days left · closes 3pm, Friday 20 November 2026

PRO005128-Goods-Framework-Water Saving Devices

United Utilities Water Limited · Private utility

In brief

United Utilities Water Limited is looking for suppliers for IT and software work (North West).

It is a framework worth up to £15,000,000 excluding VAT: the most the buyer expects to spend across all suppliers, not one contract.

The contract runs for 2 years, up to 8 years with extensions, starting 23 December 2026.

It is split into 2 lots, so a supplier can bid for part of the work.

The buyer says it is suitable for small and medium-sized businesses.

Bids close at 3pm, Friday 20 November 2026.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Key dates

Questions by
10am, Friday 9 October 2026
Bids by
3pm, Friday 20 November 2026

How bids are scored

Technical 30% · Commercial 70%

Price matters most. Expect to compete hard on cost.

Competition

Typical: a median of 5 bids per contract for IT and software contracts in this region (from 108 awards in the last 12 months).

Framework

Winning puts you on a list of suppliers the buyer can call on; it does not guarantee work. The £15,000,000 is the most the buyer expects to spend across all suppliers over the framework's life, not one contract.

What the notice says

United Utilities is seeking to establish a framework for the supply, storage, stock management, fulfilment and delivery of water efficiency devices and flow regulators. The framework will support United Utilities’ AMP8 and AMP9 water demand reduction commitments, including reductions in domestic Per Capita Consumption and non-household business demand. The requirement is divided into two lots: Lot 1 covers water efficiency devices, associated fulfilment services and a UU-branded customer water usage survey and ordering platform; Lot 2 covers flow regulators in agreed sizes, flow rates and specifications. Appointed supplier(s) must be able to provide compliant, reliable and scalable products…Read the full description
United Utilities is seeking to establish a framework for the supply, storage, stock management, fulfilment and delivery of water efficiency devices and flow regulators. The framework will support United Utilities’ AMP8 and AMP9 water demand reduction commitments, including reductions in domestic Per Capita Consumption and non-household business demand. The requirement is divided into two lots: Lot 1 covers water efficiency devices, associated fulfilment services and a UU-branded customer water usage survey and ordering platform; Lot 2 covers flow regulators in agreed sizes, flow rates and specifications. Appointed supplier(s) must be able to provide compliant, reliable and scalable products and services that support planned programmes, customer campaigns, bulk orders and changes in operational demand. Suppliers must demonstrate product quality, regulatory compliance, supply chain resilience, accurate reporting, effective stock management and appropriate customer support. This includes relevant approvals and assurance evidence, secure handling of customer data where applicable, and the ability to respond flexibly as programme volumes and priorities evolve. The overall objective is to secure a robust, value-for-money supply arrangement that enables United Utilities to deliver water efficiency activity at scale, maintain continuity of supply, protect customer experience and contribute to measurable reductions in water consumption across the North West.

Should I bid?

Tick what applies to you. Nothing is saved.

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Submit your bid through the buyer's e-tendering portal: uk.eu-supply.com.
  4. Send clarification questions before 10am, Friday 9 October 2026.
  5. Make sure your bid arrives before 3pm, Friday 20 November 2026. Late bids are usually rejected.

Lots

LotTradeValue
PRO005128-Goods-Framework-Water Saving Devices - Lot 1
23 December 2026 to 23 December 2028
What this lot covers

Supply, storage, stock management, picking, packing, fulfilment and delivery of water efficiency devices such as flow regulators, water butts, shower regulators, tap inserts, showerheads, cistern devices, toilet leak detection strips and other approved or innovative water saving products.

IT services and software£3,000,000
PRO005128-Goods-Framework-Water Saving Devices - Lot 2
23 December 2026 to 23 December 2028
What this lot covers

Supply, storage, stock management, fulfilment and delivery of flow regulators in a range of sizes, flow rates and specifications suitable for UU programmes. Devices must meet all applicable regulatory, quality and testing requirements, including WRAS and Regulation 31 approval where required.

IT services and software£12,000,000

Timeline

  1. Tender notice · UK4, notice 084272-2026

About the buyer

United Utilities Water LimitedLast 12 months

Procurements

119

Awards

39

Suppliers it has used most for IT and software

All tenders and awards from United Utilities Water Limited

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From notice 084272-2026 on Find a Tender, first published 7 September 2026. We last checked for changes on 28 September 2026.