AwardedAwarded 15 September 2026
Provision of CEP (Customer Engagement Platform) and CDP (Customer Data Platform) Software
Govia Thameslink Railway Limited · Private utility
In brief
Govia Thameslink Railway Limited awarded IT and software work to Access UK Limited on 15 September 2026.
The notice gives a value of £900,000 including VAT.
The contract runs for 3 years, up to 5 years with extensions, starting 30 September 2026.
The buyer says it is suitable for small and medium-sized businesses.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
The Contracting Authority is seeking to procure a hybrid Customer Engagement Platform (CEP) and Customer Data Platform (CDP) to support customer communications, engagement, and data‐driven insight across digital channels.
These platforms will enable GTR to:
•Deliver more relevant and personalised customer communications.
•Run data-driven, targeted campaigns that increase engagement and spend.
•Gain real-time insight into customer behaviour to improve campaign effectiveness.
•Simplify planning, execution, and optimisation across channels, replacing fragmented tools
Who won
| Winner | Value | Dates |
|---|---|---|
| Access UK Limited 2 bids received | £494,018 | Awarded 15 September 2026 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Tender notice · UK4, notice 037411-2026
- Tender notice · UK4, notice 041035-2026
- Contract award notice · UK6, notice 087255-2026
About the buyer
Govia Thameslink Railway LimitedLast 12 months
Procurements
18Awards
6Suppliers it has used most for IT and software
- Access UK Limited1 contract
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From notice 037411-2026 on Find a Tender, first published 24 April 2026, last updated 15 September 2026. We last checked for changes on 28 September 2026.