AwardedAwarded 1 July 2026

Provision of Claims Handling and Related Services

DfT Operator Limited · Public body

In brief

DfT Operator Limited awarded financial services work to Gallagher Bassett International Ltd on 1 July 2026.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

Provision of claims handling and related services for DfT Operator Limited (DFTO) and subsidiaries. The successful supplier will be responsible for providing a comprehensive and fully managed claims handling service. This will include: • Investigating all EL/PL claims and recoveries against DFTO Group under £100k; • Providing an estimation of liability; • Negotiations to reach settlement; • Settlement of claims and recoveries. This Agreement has been procured and placed by the Buyer, DFTO, and is available for use by DFTO and subsidiaries as listed below: • London North Eastern Railway Limited • Northern Trains Limited • SE Trains Limited • South Western Railway Limited • TransPennine Trains Limited • C2C Railway Limited • Greater Western Railway Ltd • Cross country Rail Ltd • Railway West Coast Ltd • GA Trains Limited • Chiltern Rail Ltd • WM Trains Ltd • Midlands East Trains Ltd • Thameslink Southern Great Northern Ltd

Who won

WinnerValueDates
Gallagher Bassett International Ltd
2 bids received
£1,280,000

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Contract award notice · notice 078123-2026

About the buyer

DfT Operator LimitedLast 12 months

Procurements

32

Awards

25

Suppliers it has used most for financial services

  1. Contract for Cash Collection & Cash In Transit Services

    Durham County CouncilNorth EastFinancial services and insurance

    Closing soon5 days left

    £400kestimated
  2. Small Venues Fund - Fund Administrator

    North East Combined AuthorityNorth EastFinancial services and insurance

    Closing soon5 days left

    £250kestimated
  3. Motor Fleet Insurance Renewal

    James Paget University Hospitals NHS Foundation TrustNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South WestFinancial services and insurance

    Open9 days left

    £21kestimated
  4. ESNEFT 3197 Charitable Funds Investment

    East Suffolk and North Essex NHS Foundation TrustNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South WestFinancial services and insurance

    Open10 days leftExpress interestSuitable for SMEs

    £278kestimated
  5. The Provision of Firefighter Pension and Administration and Pensioner Payroll Services

    Cleveland Fire AuthorityNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South WestFinancial services and insurance

    Open33 days leftSuitable for SMEs

    £500kestimated

From notice 078123-2026 on Find a Tender, first published 17 August 2026. We last checked for changes on 28 September 2026.