AwardedAwarded 1 July 2026
Provision of Claims Handling and Related Services
DfT Operator Limited · Public body
In brief
DfT Operator Limited awarded financial services work to Gallagher Bassett International Ltd on 1 July 2026.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
Provision of claims handling and related services for DfT Operator Limited (DFTO) and subsidiaries.
The successful supplier will be responsible for providing a comprehensive and fully managed claims handling service. This will include:
• Investigating all EL/PL claims and recoveries against DFTO Group under £100k;
• Providing an estimation of liability;
• Negotiations to reach settlement;
• Settlement of claims and recoveries.
This Agreement has been procured and placed by the Buyer, DFTO, and is available for use by DFTO and subsidiaries as listed below:
• London North Eastern Railway Limited
• Northern Trains Limited
• SE Trains Limited
• South Western Railway Limited
• TransPennine Trains Limited
• C2C Railway Limited
• Greater Western Railway Ltd
• Cross country Rail Ltd
• Railway West Coast Ltd
• GA Trains Limited
• Chiltern Rail Ltd
• WM Trains Ltd
• Midlands East Trains Ltd
• Thameslink Southern Great Northern Ltd
Who won
| Winner | Value | Dates |
|---|---|---|
| Gallagher Bassett International Ltd 2 bids received | £1,280,000 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Contract award notice · notice 078123-2026
About the buyer
DfT Operator LimitedLast 12 months
Procurements
32Awards
25Suppliers it has used most for financial services
- Gallagher Bassett International Ltd1 contract
- Grant Thornton UK LLP1 contract
- Willis Limited1 contract
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From notice 078123-2026 on Find a Tender, first published 17 August 2026. We last checked for changes on 28 September 2026.