AwardedAwarded 11 December 2025
Public Engagement and Satisfaction Surveys for West Yorkshire Police
West Yorkshire Police · Police and fire
In brief
West Yorkshire Police awarded marketing work to Social and Market Strategic Research Limited on 11 December 2025.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
West Yorkshire Police have awarded a contract for the provision of a satisfaction programme for the Force's victims as well as ad-hoc public engagement via telephone surveys and other potential consultation methods.
Approximately 10,700 satisfaction surveys are currently undertaken by telephone each year as part of an ongoing monthly programme, allowing analysis of the Force to be completed and reported upon. These surveys measure satisfaction with the police service that victims and/or callers have received and allows WYP to identify where improvements could be made.
On an ad-hoc basis other mechanisms of consultation and engagement may be required to explore new issues or to increase understanding of themes identified via existing surveys. A wider range of methodologies may be used for this including online surveys, focus groups and face to face surveys.
Who won
| Winner | Value | Dates |
|---|---|---|
| Social and Market Strategic Research Limited (SME) 1 bid received | £584,500 | Awarded 18 November 2025 1 January 2026 to 31 December 2028 |
Values as the award notice gives them, excluding VAT where stated.
Timeline
- Contract award notice · UK6, notice 074886-2025
- Contract details notice · UK7, notice 086302-2025
About the buyer
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From notice 074886-2025 on Find a Tender, first published 18 November 2025, last updated 29 December 2025. We last checked for changes on 28 September 2026.