Purchasing of Catering Equipment, Maintenance & Servicing

The requirement is to purchase catering equipment for the Nvcc hospital, some items will be required to be delivered November 2026 and the rest February - March 2027. Please note these dates are indicative and subject to change with any delays in the construction of the hospital.

This Lot is for the provision of comprehensive servicing and maintenance of commercial catering equipment installed at the new Velindre Cancer Centre. The successful contractor will be responsible for delivering planned preventative maintenance (PPM), reactive maintenance, emergency breakdown support, repairs, replacement parts, asset management and lifecycle reporting to ensure all catering equipment remains safe, compliant and fully operational throughout the contract term. The service will include 24 hours a day, 7 days a week, 365 days a year breakdown support, defined response times based on service criticality, annual condition surveys, maintenance reporting, asset register updates, quarterly KPI reporting and attendance at contract management meetings. The contractor will also be required to provide recommendations for equipment lifecycle replacement and continuous service improvement. All services must be delivered in accordance with relevant UK legislation, NHS standards, manufacturer recommendations and applicable health and safety requirements. The initial contract term will be three years, with the option to extend for a further two years on a one-year-plus-one-year basis.