AwardedAwarded 25 July 2025

Research and Customer Engagement Framework

Cadent Gas Limited · Private utility

In brief

Cadent Gas Limited has awarded marketing and research work on 25 July 2025.

It is split into 2 lots, so a supplier can bid for part of the work.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

Cadent Gas wishes to approach the market to award a multi-supplier framework to provide stakeholder and consumer engagement services during the RIIO-3 price control period. There will be 2 lots on the framework: 'market research' and 'consultancy and assurance'.

Lots

LotTradeValue
Lot 1
What this lot covers

Cadent is seeking to establish a framework to undertake engagement activities with general public, domestic customers, different sized businesses and stakeholders. Cadent would like to be more innovative and learn unique ways of gathering insight. This would include qualitative and quantitative research, data analysis, triangulation and potentially research such as willingness to pay, MaxDiff, etc.

Marketing and communications—
Lot 2
What this lot covers

Cadent wishes to assure that we have the best in class engagement strategy, segmentation, techniques, approaches and robust sample sizes. We are seeking suppliers to become an advisor role on theoretical approaches, providing guidance on engagement strategy and methodologies. To be able to provide assurance for research undertaken and have the ability to conduct statistical analysis of customer and stakeholder data from multiple sources and formats to support triangulation.

Research and development—

Who won

WinnerLotValueDates
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Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Contract award notice · notice 006576-2026

About the buyer

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From notice 006576-2026 on Find a Tender, first published 26 January 2026. We last checked for changes on 28 September 2026.