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Service Desk and Service Management Solution

Glasgow City Council · Local authority

In brief

Glasgow City Council has announced plans to buy IT and software work. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

The notice does not state a value.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Competition

Usually high: a median of 7.5 bids per contract for this buyer (from 16 awards in the last 12 months).

What the notice says

Glasgow City Council (“the Council”) is providing advance notice of its intention to procure a Service Desk and Service Management solution and associated support services for the delivery of ICT services across the organisation. The Council is currently reviewing its future Service Desk and Service Management operating model and is seeking to engage with the market to better understand available solutions, service delivery approaches, emerging technologies and best practice. This engagement will help inform the development of the Council's requirements and the selection of an appropriate procurement strategy.

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Follow the submission instructions in the notice; it does not name an e-tendering portal.

Timeline

  1. Prior information notice · notice 099562-2026

About the buyer

Glasgow City CouncilLast 12 months

Procurements

29

Awards

10

Suppliers it has used most for IT and software

  • 1 Sequence Cyber Limited1 contract
All tenders and awards from Glasgow City Council

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From notice 099562-2026 on Find a Tender, first published 21 October 2026. We last checked for changes on 21 October 2026.