AwardedAwarded 26 July 2025

STEAM cafés / wellbeing hubs and crisis sanctuary 'safe havens'

NHS Suffolk and North East Essex Integrated Care Board · NHS and health

In brief

NHS Suffolk and North East Essex Integrated Care Board awarded healthcare work to Access Community Trust on 26 July 2025.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

Daytime Hub (10-4pm) The hub offers day-time support for a range of mental health problems and for episodes of mental distress. It will be based in a static facility, providing a range of activities, advice, information and support. It will use a navigation and enabling approach, to empower people to stay well in their community and at home. Safe Haven (Evening support) 6pm-10pm The Safe Haven offers sanctuary for people experiencing mental ill-health and mental distress. It will offer a calm and safe space, providing practical and emotional support, which can be used as an alternative to admission if appropriate. Includes de-escalate users in crisis and seek support from other services in dealing with critical incidents and provide support in accessing other support services. An appropriate plan of care for the evening will be agreed with the person at assessment. Expectations will be managed so that all people will go home when the hub closes for the evening. A short-term care plan will be agreed to cover the period immediately following the person's use of the Safe Haven. An appointment will be made for the following day at the Wellbeing Hub to review the plans made the previous night.

Who won

WinnerValueDates
Access Community Trust (SME)
1 bid received
£382,031

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Contract award notice · notice 063001-2025
  2. Contract notice (update) · notice 017348-2026

About the buyer

Procurements

54

Awards

28

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From notice 063001-2025 on Find a Tender, first published 7 October 2025, last updated 26 February 2026. We last checked for changes on 28 September 2026.