AwardedAwarded 25 March 2026

Carers Support Service

Newcastle City Council · Local authority

In brief

Newcastle City Council awarded care and healthcare work to Newcastle Carers on 25 March 2026.

The notice gives a value of £853,120 including VAT.

The contract runs for 3 years, starting 1 April 2026.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

The provision of services for Unpaid Carers who live in the boundary of Newcastle City Council. will deliver the following activities across all localities within the city, including community hub buildings in each of the localities. The Provider will work with the Council, especially Adult Social Care Point, to support carers in accessing statutory assessments under the Care Act 2014 and Children and Families Act 2014. The approach will be holistic, focusing on the whole family. This will be achieved, through the operation of a system which acts to accept and screen all referrals into the service and acts as a pathway to: • Identification of Carers not known to services, to ensure they are being offered support and tracking outcomes from support offered. • Provision of advice, information and guidance for Carers. • Completion of statutory Carers Assessments for young carers (aged under 18) • Following Assessment by the Local Authority the production of Support Plans for Adult Carers where these are required (utilising a range of digital, telephone and face-to-face support channels • Facilitating the development of support networks for Carers across Newcastle. • Administration of a Carers Well Being Fund

Who won

WinnerValueDates
Newcastle Carers
2 bids received
£2,559,360
Awarded 12 February 2026
1 April 2026 to 31 March 2029

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Preliminary market engagement notice · UK2, notice 064886-2025
  2. Tender notice · UK4, notice 079834-2025
  3. Contract award notice · UK6, notice 013152-2026
  4. Contract details notice · UK7, notice 035098-2026

About the buyer

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From notice 064886-2025 on Find a Tender, first published 13 October 2025, last updated 17 April 2026. We last checked for changes on 28 September 2026.