AwardedAwarded 13 July 2026

System Integrator for Customer Experience Platform

Sanctuary Housing Association · Housing

In brief

Sanctuary Housing Association awarded IT and software work to Delaware Digital LLP on 13 July 2026.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

The project is for the procurement of a System Integrator for Sanctuary's existing, part built, Salesforce Customer Experience solution. The services comprise completing the build of the solution and transitioning it into the live environment. This includes the professional services, technical support and deliverables needed to finish the remaining implementation, configuration, integration and testing activities. The services also include deployment support, issue resolution, knowledge transfer and transition assistance. The scope is intended to ensure the platform is properly implemented, integrated and ready for effective live operation.

Who won

WinnerValueDates
Delaware Digital LLP£4,450,000
Awarded 23 June 2026
13 July 2026 to 30 June 2027

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Transparency notice · UK5, notice 058985-2026
  2. Contract award notice · UK6, notice 067252-2026
  3. Contract details notice · UK7, notice 067256-2026
  4. Contract change notice · UK10, notice 096589-2026

About the buyer

  1. Registration Services Booking and Management System

    Herefordshire CouncilWest MidlandsIT services and software

    Closing soon16 hours left

    £200kestimated
  2. Market Intelligence and Document Search Platform

    The Financial Reporting Council LimitedWest Midlands, LondonIT services and software

    Closing soon5 days leftSmall contract

    £100kestimated
  3. Procurement of an HR and Payroll System

    Look Ahead Care and Support LimitedNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South WestIT services and software

    Open7 days leftSuitable for SMEs

    £1.5mestimated
  4. Maiden Erlegh Trust - Mobile Device Scheme

    Maiden Erlegh TrustNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South WestOffice supplies and equipment, IT services and software

    Open10 days leftSuitable for SMEs

    £6mestimated
  5. Palladian Academy Trust - Comms & Security Partner

    Palladian Academy TrustNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South WestIT services and software, Telecoms and networks

    Open17 days leftSuitable for SMEs

    £600kestimated

From notice 058985-2026 on Find a Tender, first published 23 June 2026, last updated 13 October 2026. We last checked for changes on 13 October 2026.