AwardedAwarded 13 July 2026

System Integrator for Customer Experience Platform

Sanctuary Housing Association · Housing

In brief

Sanctuary Housing Association awarded IT and software work to Delaware Digital LLP on 13 July 2026.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

The project is for the procurement of a System Integrator for Sanctuary's existing, part built, Salesforce Customer Experience solution. The services comprise completing the build of the solution and transitioning it into the live environment. This includes the professional services, technical support and deliverables needed to finish the remaining implementation, configuration, integration and testing activities. The services also include deployment support, issue resolution, knowledge transfer and transition assistance. The scope is intended to ensure the platform is properly implemented, integrated and ready for effective live operation.

Who won

WinnerValueDates
Delaware Digital LLP£4,450,000
Awarded 23 June 2026
13 July 2026 to 30 June 2027

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Transparency notice · UK5, notice 058985-2026
  2. Contract award notice · UK6, notice 067252-2026
  3. Contract details notice · UK7, notice 067256-2026

About the buyer

  1. CCM1379 - OHU Software

    The Police and Crime Commissioner for LincolnshireNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South WestIT services and software, Social and domiciliary care

    Closing soon2 days leftSuitable for SMEsSmall contract

    £82kestimated
  2. Royal Navy Museums Broadband Services

    National Museum of the Royal NavyNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Northern IrelandIT services and software

    Open7 days left2 lotsSuitable for SMEs

    £250kestimated
  3. Technical Implementation Partner & Business Change Partner (DASP)

    NHS Blood and TransplantNorth East, North West, East Midlands, West Midlands, East of England, South East, South WestIT services and software, Management consultancy

    Open8 days leftLow competition2 lotsSuitable for SMEs

    £9.17mestimated
  4. ESG Data

    LGPS Central LimitedWest MidlandsIT services and software

    Open8 days left

    £1.5mestimated
  5. UHB Workforce Management Systems

    University Hospitals Birmingham NHS Foundation TrustWest MidlandsIT services and software

    Open10 days leftSuitable for SMEs

    Value not stated

From notice 058985-2026 on Find a Tender, first published 23 June 2026, last updated 16 July 2026. We last checked for changes on 28 September 2026.