Closed

Technology Services Partner Framework (TSPF)

Southern Water Services Limited · Private utility

In brief

Southern Water Services Limited was looking for suppliers for IT and software work. Bidding has closed and no award has been published yet.

It is a framework worth up to £280,000,000 excluding VAT: the most the buyer expects to spend across all suppliers, not one contract.

The contract runs for 4 years, up to 8 years with extensions, starting 3 July 2026.

It is split into 7 lots, so a supplier can bid for part of the work.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

The objective of the tender is to select service partners who are capable of providing services for each Lot, to enable SWS, at its election, to award work within a pool of pre-qualified service providers without the need to embark on a formal Procurement Act 23 process at individual project level. To facilitate this, the intention is that the successful bidders will be awarded a place on the Technology Services Partner Framework Agreement. SWS will retain the right to compete work outside the pool of pre-qualified service providers (i.e. Procurement Act ‘23 process) where appropriate (e.g. where the pre-qualified service providers do not have the capability to deliver the services required…Read the full description
The objective of the tender is to select service partners who are capable of providing services for each Lot, to enable SWS, at its election, to award work within a pool of pre-qualified service providers without the need to embark on a formal Procurement Act 23 process at individual project level. To facilitate this, the intention is that the successful bidders will be awarded a place on the Technology Services Partner Framework Agreement. SWS will retain the right to compete work outside the pool of pre-qualified service providers (i.e. Procurement Act ‘23 process) where appropriate (e.g. where the pre-qualified service providers do not have the capability to deliver the services required by SWS or the price secured within the pool is not judged by SWS to be market competitive). Some of the key objectives of the framework include: • Establish a single route to market that covers requirements that Southern Water has for Technology Service Partners and resources • Support quick access to the right resources, in order to support Digital project objectives and deliver ongoing “run” activities • Modernise contracts • Increasing the use of outcome-based delivery and managed services • Deliver the optimum selection of Technology Services Partners • Support the Digital transformation agenda, including the best partners for future roadmap; updated and flexible engagement models incl. managed services and suppliers aligned to target operating model • Provide routes to market for Change Portfolio requirements A key objective of this procurement process for Southern Water is to deliver the optimum selection of Technology Services Partners. We would like to select and work with suppliers, who have deep capabilities in particular areas and domain expertise. Suppliers must bid on all Lots.

Lots

LotTradeValue
Customer & Corporate
3 July 2026 to 2 July 2030
What this lot covers

SWS seek strategic partners to deliver end‑to‑end digital services across Customer & Corporate functions, supporting major transformation programmes and resilient run services. Requires broad capability across SAP, ServiceNow, web channels and integrations, with capacity to drive innovation, automation and large‑scale delivery for 4.7+ million customers. Estimated Lot Value £2m to £5m per annum

IT services and software£40,000,000
Wholesale
3 July 2026 to 2 July 2030
What this lot covers

SWS seek strategic partners to deliver end‑to‑end digital and OT‑aligned services across Wholesale operations, supporting major transformation in asset, network and field service management. Requires broad capability across Maximo, ArcGIS, PI, ThingWorx and operational systems to modernise legacy estates, enable smart networks, strengthen operational control, and deliver resilient run services that support mission‑critical water and wastewater operations. Estimated Lot Value £4m to £8m per annum

IT services and software£64,000,000
Data Analytics & AI
3 July 2026 to 2 July 2030
What this lot covers

SWS seek strategic partners to drive enterprise‑wide data, analytics and AI transformation, delivering at scale across platforms such as Databricks, Azure, Power BI, Qlik and SAP BI. Requires broad capability to modernise legacy estates, engineer robust pipelines, uplift governance, embed advanced analytics and AI/ML, and enable a unified, secure, self‑service data environment powering decision‑making across the whole organisation. Estimated Lot Value £2m to £4m per annum

IT services and software£32,000,000
Integration & Automation
3 July 2026 to 2 July 2030
What this lot covers

SWS seek strategic partners to modernise and operate Southern Water’s enterprise‑scale integration and automation landscape, spanning WebMethods, SAP PI/PO, API management, geospatial integration (FME) and emerging RPA technologies. This lot requires broad capability to deliver cloud‑based integration platforms, microservices, secure APIs, automation at scale, and end‑to‑end integration services, reducing technical debt, improving interoperability, accelerating time‑to‑market and enabling a robust, secure, automated digital ecosystem across the organisation. Estimated Lot Value £2m to £4m per annum

IT services and software£32,000,000
Digitial Workspace & Collaboration
3 July 2026 to 2 July 2030
What this lot covers

SWS seek strategic partners to deliver and modernise Southern Water’s end‑to‑end digital workplace ecosystem - spanning Microsoft 365, Windows 11, SharePoint, endpoint management, hybrid meeting solutions, ruggedised devices, virtual desktop platforms and enterprise‑grade collaboration services. This lot demands broad, multi‑discipline capability to drive large‑scale transformation, uplift security and resilience, retire technical debt, and provide unified hybrid workplace experiences across head office, remote sites and field engineering teams. Estimated Lot Value £1m to £3m per annum

IT services and software£24,000,000
Networks, Compute & Cloud Hosting
3 July 2026 to 2 July 2030
What this lot covers

SWS seek strategic partners to deliver and modernise Southern Water’s end‑to‑end hybrid infrastructure, spanning networks, private cloud, public cloud, hosting, security and observability. This lot requires broad, enterprise‑scale capability to transform and operate VMware‑based SDDCs, Azure workloads, Cisco‑centric networks, firewalls, storage, backup platforms and OT‑adjacent infrastructure—driving cloud adoption, Zero Trust networking, resilience uplift, automation, and large‑scale modernisation across IT and OT estates. Estimated Lot Value £3m to £7m per annum

IT services and software£56,000,000
InfoSec & Cyber Security Services
3 July 2026 to 2 July 2030
What this lot covers

SWS seek strategic partners to strengthen and operate Southern Water’s end‑to‑end cyber capability across IT and OT. This includes large‑scale support for SOC services, threat intelligence, vulnerability management, security architecture, security assurance, NIS/ISO27001 compliance uplift, and resilience improvements. The partner must bring broad capability to embed secure‑by‑design practices, modernise controls, scale governance, and support both corporate and OT cyber transformation programmes over AMP8. Estimated Lot Value £2m to £4m per annum

IT services and software£32,000,000

Timeline

  1. Planned procurement notice · UK3, notice 061973-2025
  2. Tender notice · UK4, notice 003858-2026
  3. Tender notice · UK4, notice 003872-2026

About the buyer

Procurements

52

Awards

16

Suppliers it has used most for IT and software

  1. CCM1379 - OHU Software

    The Police and Crime Commissioner for LincolnshireNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South WestIT services and software, Social and domiciliary care

    Closing soon2 days leftSuitable for SMEsSmall contract

    £82kestimated
  2. Design Consultancy Framework

    Oxford Health NHS Foundation TrustSouth EastManagement consultancy, IT services and software

    Closing soon2 days leftExpress interest11 lotsSuitable for SMEsFramework

    £4.5mframework ceiling
  3. TWBC - Payment Kiosk

    Tunbridge Wells Borough CouncilSouth EastOffice supplies and equipment, IT services and software

    Closing soon4 days leftSuitable for SMEsSmall contract

    Value not stated
  4. Joint DBS System

    The Police and Crime Commissioner for SurreySouth EastIT services and software

    Closing soon4 days left

    £2.8mestimated
  5. ASPH/RSFT Local Risk Management System (LRMS)

    Royal Surrey County Hospital NHS Foundation TrustSouth EastIT services and software

    Open7 days leftSuitable for SMEs

    £630kestimated

From notice 061973-2025 on Find a Tender, first published 3 October 2025, last updated 16 January 2026. We last checked for changes on 28 September 2026.