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AwardedAwarded 14 January 2026

Tenant Satisfaction Survey

South Tyneside Borough Council · Local authority

In brief

South Tyneside Borough Council awarded architecture and engineering work to Arp Research Ltd on 14 January 2026.

The notice gives a value of £48,000 excluding VAT.

The contract runs for 3 years, up to 4 years with extensions, starting 1 February 2026.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

South Tyneside Council wishes to carry out a tenant satisfaction measures (TSM) survey to understand the views of our customers. The council currently has 16,000 tenancies. We would like the successful provider to use the government's set TSMs questions as the basis for carrying out a tenant satisfaction survey with a representative sample of the council's tenants. The survey may need to be reviewed and amended should the content of the TSMs change during the period but must include:- • Separate covering letter • All required TSM questions • Two additional open text questions • Six demographic questions (9 options max per question, previously one A4 side)

Who won

WinnerValueDates
Arp Research Ltd (SME)
3 bids received
£46,785
Awarded 18 December 2025
1 February 2026 to 31 January 2029

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Tender notice · UK4, notice 074525-2025
  2. Contract award notice · UK6, notice 084559-2025
  3. Contract details notice · UK7, notice 003018-2026

About the buyer

South Tyneside Borough CouncilLast 12 months

Procurements

91

Awards

71

Suppliers it has used most for architecture and engineering

All tenders and awards from South Tyneside Borough Council

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From notice 074525-2025 on Find a Tender, first published 17 November 2025, last updated 14 January 2026. We last checked for changes on 28 September 2026.