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The provision of SAP and Application Support

Wales & West Utilities Limited · Private utility

In brief

Wales & West Utilities Limited has announced plans to buy IT and software work. This is an early notice: there is nothing to bid on yet, but it tells you a tender may follow.

The estimated value is £20,000,000 excluding VAT.

The contract runs for 4 years, up to 90 months with extensions, starting 9 November 2026.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

Can I win this?

Competition

Typical: a median of 5 bids per contract for IT and software contracts in this region (from 114 awards in the last 12 months).

What the notice says

Wales and West Utilities (WWU) has a requirement for the provision of application support for a wide range of SAP systems and for the support of a wide range of additional applications. These applications are used by approximately 2000 users that are based across the whole of Wales and the South-West region. The base of operations for the support is Celtic Springs Business Park, Newport, South Wales. The below is a list of the overarching requirements. ITIL based application management and support. Operational Technology (OT) & Industrial Control Systems (SCADA etc ). Asset Management & Field service Operations (dispatch/works order management and mobile field applications ). Geographic Information Systems (GIS, including mobile). Customer, Connections & Market-Facing Systems (SAP CRM/C4C). Enterprise & Corporate Systems (ERP / HR / Finance - SAP S/4, SuccessFactors, Concur etc). Planning, Engineering & Network Design. Data, Analytics & Decision Support (SAP BW4Hana, MS Fabric, MS power BI etc). Integration, Middleware & Interfaces (SAP Integration suite, Webmethods etc). Safety, Compliance & Risk Management Systems (SAP GRC, SSO). Cyber Security & Identity (IT & OT) (CAF/NIS, IAM etc).

How to bid

  1. Read the full notice on Find a Tender, including any tender documents it links to.
  2. Register your organisation on the Central Digital Platform (through Find a Tender) if you have not already. Suppliers need to be registered to take part in procurements under the Procurement Act 2023.
  3. Follow the submission instructions in the notice; it does not name an e-tendering portal.

Timeline

  1. Preliminary market engagement notice · UK2, notice 043699-2026
  2. Preliminary market engagement notice · UK2, notice 043838-2026

About the buyer

Wales & West Utilities LimitedLast 12 months

Procurements

29

Awards

11

Suppliers it has used most for IT and software

All tenders and awards from Wales & West Utilities Limited

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From notice 043699-2026 on Find a Tender, first published 13 May 2026, last updated 13 May 2026. We last checked for changes on 28 September 2026.