TenderOppsIndependent tender search
AwardedAwarded 13 August 2026

Third Line IT Infrastructure Support and Network Operations Centre Services

Cottsway Housing Association · Housing

In brief

Cottsway Housing Association awarded IT and software work to ROCK I.T. Specialists on 13 August 2026.

The notice gives a value of £166,680 excluding VAT.

The contract runs for 3 years, up to 4 years with extensions, starting 31 August 2026.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

The primary objectives of this tender are to: • Secure a reliable third line infrastructure support partner that augments our internal IT team for escalations, complex incidents and specialist advice. • Replace our existing Network Operations Centre (NOC) function for proactive monitoring, alerting and patch management of our server estate. • Establish meaningful, contractually backed response times for monitoring alerts and incident notification. • Provide our internal team with visibility into the monitoring and management tooling used to deliver the service. • Ensure consistent coverage of our current and future technology stack, including legacy and specialist tooling. • Deliver active, accountable account management with a named contact and regular service reviews. • Offer flexibility to draw on additional resource for short-term projects, migrations or advisory work. Further information available in the ITT document in InTend. https://in-tendhost.co.uk/cottsway/aspx/Home.

Who won

WinnerValueDates
ROCK I.T. Specialists (SME)£166,680
1 September 2026 to 31 August 2029

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Tender notice · UK4, notice 050703-2026
  2. Tender notice · UK4, notice 051841-2026
  3. Contract details notice · UK7, notice 090612-2026

About the buyer

Cottsway Housing AssociationLast 12 months

Procurements

11

Awards

10

Suppliers it has used most for IT and software

All tenders and awards from Cottsway Housing Association

Similar open tenders

All open IT and software tenders
  1. Procurement of a 'Local Authority' Legal Case Management System

    North Tyneside Borough CouncilNorth EastIT services and software, Legal services

    Closing soon11 hours left

    £200kestimated
  2. Business Support North East Framework

    North East Combined AuthorityNorth EastFinancial services and insurance, IT services and software

    Closing soon16 hours left5 lotsSuitable for SMEsFramework

    £23mframework ceiling
  3. Schools Microsoft Enterprise Licensing Agreement

    Newcastle City CouncilNorth EastIT services and software

    Closing soon6 days left

    Value not stated
  4. Procurement of an HR and Payroll System

    Look Ahead Care and Support LimitedNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South WestIT services and software

    Open7 days leftSuitable for SMEs

    £1.5mestimated
  5. Maiden Erlegh Trust - Mobile Device Scheme

    Maiden Erlegh TrustNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South WestOffice supplies and equipment, IT services and software

    Open10 days leftSuitable for SMEs

    £6mestimated

From notice 050703-2026 on Find a Tender, first published 29 May 2026, last updated 24 September 2026. We last checked for changes on 28 September 2026.