TenderOppsIndependent tender search
AwardedAwarded 13 August 2026

Third Line IT Infrastructure Support and Network Operations Centre Services

Cottsway Housing Association · Housing

In brief

Cottsway Housing Association awarded IT and software work to ROCK I.T. Specialists on 13 August 2026.

The notice gives a value of £166,680 excluding VAT.

The contract runs for 3 years, up to 4 years with extensions, starting 31 August 2026.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

The primary objectives of this tender are to: • Secure a reliable third line infrastructure support partner that augments our internal IT team for escalations, complex incidents and specialist advice. • Replace our existing Network Operations Centre (NOC) function for proactive monitoring, alerting and patch management of our server estate. • Establish meaningful, contractually backed response times for monitoring alerts and incident notification. • Provide our internal team with visibility into the monitoring and management tooling used to deliver the service. • Ensure consistent coverage of our current and future technology stack, including legacy and specialist tooling. • Deliver active, accountable account management with a named contact and regular service reviews. • Offer flexibility to draw on additional resource for short-term projects, migrations or advisory work. Further information available in the ITT document in InTend. https://in-tendhost.co.uk/cottsway/aspx/Home.

Who won

WinnerValueDates
ROCK I.T. Specialists (SME)£166,680
1 September 2026 to 31 August 2029

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Tender notice · UK4, notice 050703-2026
  2. Tender notice · UK4, notice 051841-2026
  3. Contract details notice · UK7, notice 090612-2026

About the buyer

Cottsway Housing AssociationLast 12 months

Procurements

10

Awards

9

Suppliers it has used most for IT and software

All tenders and awards from Cottsway Housing Association

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From notice 050703-2026 on Find a Tender, first published 29 May 2026, last updated 24 September 2026. We last checked for changes on 28 September 2026.