Closed
WHC - 3rd party Security Operations Centre 3 year contract
West Herts College · Education
In brief
West Herts College was looking for suppliers for IT and software work. Bidding has closed and no award has been published yet.
The estimated value is £90,000 excluding VAT.
The contract runs for 3 years, starting 1 August 2026.
The buyer says it is suitable for small and medium-sized businesses.
Built from the notice's own fields. Always check the official notice before you bid.
What the notice says
The Scope
- Deliver 24/7 cyber monitoring to react to threats within incident SLA.
- Take on cyber threat tickets that are raised via West Herts – Averaging 2 tickets a day (Mainly Phishing Attacks).
- Monitor and triage security alerts from security tooling and logs.
- Tier 3 analyst should be involved in decision making not AI tooling. Al tooling should be used for detection and data gathering not for actioning any changes.
- Support the West Herts security team via best practices and be a part of the key DR testing, pen testing and recovery actions.
- Access to an account manager or team lead when needed.
- Support small change activity when required,
o 20% Small Change
o 80% Day to day Operations
- Looking for a small team resource pool to start with this will be reviewed each year as the business demand grows.
Timeline
- Tender notice · UK4, notice 017164-2026
About the buyer
Similar open tenders
All open IT and software tenders- £90kestimated
- £800kestimated
- £30kestimated
- £1.3bnframework ceiling
- £210mframework ceiling
From notice 017164-2026 on Find a Tender, first published 26 February 2026. We last checked for changes on 28 September 2026.