AwardedAwarded 16 July 2026

Alarm Monitoring Service

Clarion Housing Group · Housing

In brief

Clarion Housing Group awarded security work to Taking Care Personal Alarms Limited on 16 July 2026.

The notice gives a value of £3,600,000 excluding VAT.

The contract runs for 8 years, starting 1 June 2026.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

The key objectives of this contract is to provide:- a) A call monitoring/handling service certified by the TEC Service Association Quality Standards Framework (QSF) as determined by the TEC Quality Ltd. b) An ARC platform enabling the supplier’s Operators to communicate with our residents via our analogue and digital TEC equipment. c) An appropriate response to calls emanating from communal systems (e.g. fire alarm systems, door entry systems and lifts). d) An out of hours repairs handling service. The Contract will be for a term of 8 years (the Term). The contract will have break clauses included

Who won

WinnerValueDates
Taking Care Personal Alarms Limited
3 bids received
£3,269,832
Awarded 16 July 2026

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Tender notice · UK4, notice 075348-2025
  2. Contract award notice · UK6, notice 067622-2026

About the buyer

Clarion Housing GroupLast 12 months

Procurements

71

Awards

51

Suppliers it has used most for security

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From notice 075348-2025 on Find a Tender, first published 19 November 2025, last updated 17 July 2026. We last checked for changes on 28 September 2026.