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AwardedAwarded 21 October 2026

BHCC DS Casework Management

Brighton and Hove City Council · Local authority

In brief

Brighton and Hove City Council awarded IT and software work to Civica UK Limited on 21 October 2026.

The notice gives a value of £126,597 excluding VAT.

The contract runs for 3 years, starting 1 August 2027.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

The system is required to manage end-to-end casework across the Customer Feedback and Information Rights functions within the Council. The system must support efficient, compliant, and transparent handling of cases, enabling improved customer experience, regulatory compliance, and organisational insight through reporting and analytics.

Who won

WinnerValueDates
Civica UK Limited£126,596
Awarded 21 October 2026

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Contract award notice · notice fb5f2a63-fc5c-4f39-b388-148bca2883eb-920702

Last time this was bought

BHCC DH Cashless Parking Service

Awarded
30 September 2026
Value
£680,000

Matched on Brighton and Hove City Council, the type of work and the title; it may be a related contract rather than the same one. Check the notice to be sure.

About the buyer

Brighton and Hove City CouncilLast 12 months

Procurements

85

Awards

37

Suppliers it has used most for IT and software

All tenders and awards from Brighton and Hove City Council

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From notice fb5f2a63-fc5c-4f39-b388-148bca2883eb-920702 on Contracts Finder, first published 5 November 2026. We last checked for changes on 5 November 2026.