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AwardedAwarded 16 February 2026

Bus Franchising Contract Management System

Liverpool City Region Combined Authority · Local authority

In brief

Liverpool City Region Combined Authority awarded IT and software work to netBI Pty Ltd on 16 February 2026.

The notice gives a value of £680,000 excluding VAT.

The contract runs for 5 years, up to 7 years with extensions, starting 1 April 2026.

The buyer says it is suitable for small and medium-sized businesses.

Built from the notice's own fields. Always check the official notice before you bid.

What the notice says

Liverpool City Region Combined Authority (LCRCA) is preparing to implement bus franchising across the region, with the first franchised services scheduled to commence on 6 September 2026. As part of this transformation, LCRCA requires a robust, scalable and data-driven approach to contract management, payments and performance monitoring, with the system required to provide consistent, high-quality data across all operators, routes and reporting periods. LCRCA requires a modern, cloud-based, fully auditable system that delivers end-to-end management of franchise contracts and ensures accurate, repeatable and reliable calculation of operator payments. The CMS and PPC (Payment Performance Calculator) must give LCRCA and franchise operators a clear, shared view of live performance, contractual obligations, lost mileage, variations, KPI outcomes and payment adjustments. The solution must reduce manual intervention, increase operational efficiency, and support the delivery of a consistent, region-wide performance framework that helps improve service quality, reliability and customer experience.

Who won

WinnerValueDates
netBI Pty Ltd (SME)
4 bids received
£1,392,000
Awarded 16 February 2026

Values as the award notice gives them, excluding VAT where stated.

Timeline

  1. Tender notice · UK4, notice 080448-2025
  2. Contract award notice · UK6, notice 014240-2026

About the buyer

Liverpool City Region Combined AuthorityLast 12 months

Procurements

89

Awards

61

Suppliers it has used most for IT and software

All tenders and awards from Liverpool City Region Combined Authority

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From notice 080448-2025 on Find a Tender, first published 8 December 2025, last updated 17 February 2026. We last checked for changes on 28 September 2026.